Software Alternatives, Accelerators & Startups

Zendesk VS ToolJet

Compare Zendesk VS ToolJet and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

ToolJet logo ToolJet

Open-source alternative for Retool
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • ToolJet Landing page
    Landing page //
    2023-09-07

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

ToolJet videos

ToolJet - Introduction

More videos:

  • Review - FOSS Meetup - July 2021 | AdonisJS | Cloud Native chaos | ToolJet | FOSS United

Category Popularity

0-100% (relative to Zendesk and ToolJet)
Customer Support
100 100%
0% 0
No Code
0 0%
100% 100
Help Desk
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and ToolJet

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

ToolJet Reviews

Top 9 Low-Code Tools for 2023 for low-code development
Tooljet is a low-code development platform that empowers users to build web and mobile applications without extensive coding knowledge. It offers a drag-and-drop interface, pre-built templates, and a range of components for rapid application development. Tooljet supports integrations with popular databases and external services, allowing users to create dynamic and...
Appsmith vs. Tooljet: Which Low-Code Platform is Better for You?
In this blog post, we will compare two popular LCDPs for building internal tools: Appsmith and Tooljet. We will also introduce ILLA Cloud, a new and innovative LCDP that offers a viable alternative to Appsmith and Tooljet.

Social recommendations and mentions

Based on our record, ToolJet should be more popular than Zendesk. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

ToolJet mentions (13)

  • Building an intelligent CRM using ChatGPT, PostgreSQL, and ToolJet
    You can also download its JSON file and import it into a ToolJet app, but you'll need to provide your Sendinblue credentials and OpenAI API key. - Source: dev.to / about 1 year ago
  • Adding ability to import packages using Micropip to our low-code web framework - ToolJet
    You can quickly try out this feature on ToolJet Cloud (https://tooljet.com) or on your local machine (https://docs.tooljet.com/docs/setup/try-tooljet). Source: over 1 year ago
  • Building Recruitment Management App using Appwrite and ToolJet (Part 1)
    ToolJet (https://github.com/ToolJet/ToolJet): A free and open-source low-code platform that allows you to quickly build applications. Sign up here. - Source: dev.to / about 2 years ago
  • Build a coupon code manager app in 30 minutes
    This tutorial will guide you to build a CRUD app that will let you create new coupons, edit or delete existing coupons. We will be using ToolJet to build this application and will use Google Sheets as the data source. - Source: dev.to / about 2 years ago
  • Best (Free) Web-based Front-end Form for an SQL Database
    Checkout https://retool.com/ or https://tooljet.com/. Built for exactly this purpose. Source: over 2 years ago
View more

What are some alternatives?

When comparing Zendesk and ToolJet, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Retool - Build custom internal tools in minutes.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Budibase - What Wordpress is to websites, Budibase is to web apps. Budibase is a free and open source web app builder for creating, launching and growing web applications. Budibase eliminates repetition and dramatically reduces development time. Check it out.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Appsmith - Appsmith is an open source web framework for building internal tools, admin panels, dashboards, and workflows.