Zendesk Reviews

1. stu14

   8 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Retool Reviews

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Retool mentions (89)

• The End of Airplane.dev

  I am building https://github.com/claceio/clace and https://retool.com/, allow automation of operational tasks through a web interface while also allowing fully custom web apps. Clace also works great for running simple web apps locally. Building and deploying a web app should be as easy and common for backend engineers as creating a CLI app is. - Source: Hacker News / 4 months ago

• FastUI: Build Better UIs Faster

  This seems to mainly be useful for spinning up quick and dirty internal tools. But for that use-case, isn't it easier to use something visual and established like Retool (https://retool.com/) or that generates nice react code, like MUI Toolpad (https://mui.com/toolpad/)? - Source: Hacker News / 4 months ago

• Internal tools often make bad startup ideas

  There are obvious counterexamples, like https://retool.com, which is a successful company with solid revenue and multi-B valuation. > software engineers — who are often influencers in a purchase decision — are strongly incentivized to build instead of buy Regardless of what software engineers would rather do, pressure from real users trumps pressure from internal users. This especially true in startups, whose... - Source: Hacker News / 4 months ago

• YC: Requests for Startups

  I submitted an application for w24 that fits in the "Developer tools inspired by existing internal tools" category but wasn't accepted. I suspect my pitch probably needed work, and I also haven't started building at all yet and submitted as a solo-founder which it seems has less chance of being accepted. Here's the pitch and some details, in case anyone else is interested in the idea: > Supportal uses AI to... - Source: Hacker News / 4 months ago

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  ReTool — Low-code platform for building internal applications. Retool is highly hackable. If you can write it with JavaScript and an API, you can make it in Retool. The free tier allows up to five users per month, unlimited apps and API connections. - Source: dev.to / 5 months ago