Software Alternatives, Accelerators & Startups

Zendesk VS Stack Exchange

Compare Zendesk VS Stack Exchange and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Stack Exchange logo Stack Exchange

Stack Exchange is a fast-growing network of 84 [and counting] question and answer sites on diverse...
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Stack Exchange Landing page
    Landing page //
    2023-09-12

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Stack Exchange videos

TTP #1 | Monica Cellio On The Fallout At Stack Exchange

More videos:

  • Review - OfficeThrowdown: Stack Exchange Versus Refinery29!
  • Review - Bitcoin Cash on Stack Exchange

Category Popularity

0-100% (relative to Zendesk and Stack Exchange)
Customer Support
100 100%
0% 0
Social Networks
0 0%
100% 100
Help Desk
100 100%
0% 0
Knowledge Sharing
0 0%
100% 100

User comments

Share your experience with using Zendesk and Stack Exchange. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Stack Exchange

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Stack Exchange Reviews

We have no reviews of Stack Exchange yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Stack Exchange should be more popular than Zendesk. It has been mentiond 59 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Stack Exchange mentions (59)

  • I fear the rise of Artificial Super Intelligence like GPT-4. The control problem looms large... What if they get out of control and start to exterminate humans? We must warn people! This topic needs more coverage in the popular media and blogs. I'm going to write about it more on my own blog.
    You might be better off trying to ask questions about the universe on https://stackexchange.com/ instead of the r/askreddit.com subreddit. Source: 11 months ago
  • WTW for a world where human concepts manifest as human-like characters?
    Stolen from stackexchange.com: "A parallel universe would be a completely separate universe, possibly containing similar characters or facts, but definitively a separate entity. An alternative universe would likely take place in the same universe, but with altered facts (i.e., "what-if" scenarios).". Source: about 1 year ago
  • 26F and I'm no one. Working minimum wage and pretty much a ticking time-bomb mentally.
    Https://www.wolframalpha.com/ is your best friend. This thing solves all math problems like a beast. Also embrace the vulnerability and ask a lot of questions on stackexchange.com. Source: about 1 year ago
  • Does a rock falling down a hill perform computation?
    This is seriously featured on page 1 of https://stackexchange.com/. - Source: Hacker News / about 1 year ago
  • First time switching to Linux
    You probably already know that you can program LibreOffice, but as you are asking specifically about an API: I can't comment on LibreOffice's API, sorry, as I've never used it. You might find some help on LibreOffice's forum, or you might be lucky on Ubuntu Forums or Stack Exchange, specifically Unix & Linux. Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Stack Exchange, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Quora - Quora is a place to gain and share knowledge. It's a platform to ask questions and connect with people who contribute unique insights and quality answers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Reddit - Reddit gives you the best of the internet in one place. Get a constantly updating feed of breaking news, fun stories, pics, memes, and videos just for you.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Stack Overflow - Community-based Q&A part of the Stack Exchange platform.