Software Alternatives, Accelerators & Startups

Zendesk VS Scikit-learn

Compare Zendesk VS Scikit-learn and see what are their differences

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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Scikit-learn logo Scikit-learn

scikit-learn (formerly scikits.learn) is an open source machine learning library for the Python programming language.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Scikit-learn Landing page
    Landing page //
    2022-05-06

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Scikit-learn features and specs

  • Ease of Use
    Scikit-learn provides a high-level interface for common machine learning algorithms, making it easy for beginners and professionals to implement complex models with minimal coding.
  • Extensive Documentation and Community Support
    The library has comprehensive documentation and a large, active community. This makes it easy to find tutorials, examples, and solutions to common problems.
  • Integration with Other Libraries
    Scikit-learn integrates well with other scientific computing libraries such as NumPy, SciPy, and pandas, allowing for seamless data manipulation and analysis.
  • Variety of Algorithms
    It offers a wide array of machine learning algorithms for tasks such as classification, regression, clustering, and dimensionality reduction.
  • Performance
    Designed with performance in mind, many of the algorithms are optimized and some even support multicore processing.

Possible disadvantages of Scikit-learn

  • Limited Deep Learning Support
    Scikit-learn is primarily focused on traditional machine learning algorithms and does not offer support for deep learning models, unlike libraries like TensorFlow or PyTorch.
  • Not Ideal for Large-Scale Data
    While Scikit-learn performs well for moderate-sized datasets, it may not be the best choice for extremely large datasets or big data applications.
  • Lack of Online Learning Algorithms
    The library has limited support for online learning algorithms, which are useful for scenarios where data arrives in a stream and model needs to be updated incrementally.
  • Less Flexibility in Customization
    It can be less flexible compared to lower-level libraries when highly customized or specific implementations are needed.
  • Dependency Overhead
    Scikit-learn relies on several other Python libraries like NumPy and SciPy, which might require users to manage multiple dependencies.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Scikit-learn videos

Learning Scikit-Learn (AI Adventures)

More videos:

  • Review - Python Machine Learning Review | Learn python for machine learning. Learn Scikit-learn.

Category Popularity

0-100% (relative to Zendesk and Scikit-learn)
Customer Support
100 100%
0% 0
Data Science And Machine Learning
Help Desk
100 100%
0% 0
Data Science Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Scikit-learn

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Scikit-learn Reviews

15 data science tools to consider using in 2021
Scikit-learn is an open source machine learning library for Python that's built on the SciPy and NumPy scientific computing libraries, plus Matplotlib for plotting data. It supports both supervised and unsupervised machine learning and includes numerous algorithms and models, called estimators in scikit-learn parlance. Additionally, it provides functionality for model...

Social recommendations and mentions

Based on our record, Scikit-learn should be more popular than Zendesk. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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Scikit-learn mentions (31)

  • Must-Know 2025 Developer’s Roadmap and Key Programming Trends
    Python’s Growth in Data Work and AI: Python continues to lead because of its easy-to-read style and the huge number of libraries available for tasks from data work to artificial intelligence. Tools like TensorFlow and PyTorch make it a must-have. Whether you’re experienced or just starting, Python’s clear style makes it a good choice for diving into machine learning. Actionable Tip: If you’re new to Python,... - Source: dev.to / 3 months ago
  • 🚀 Launching a High-Performance DistilBERT-Based Sentiment Analysis Model for Steam Reviews 🎮🤖
    Scikit-learn (optional): Useful for additional training or evaluation tasks. - Source: dev.to / 5 months ago
  • Essential Deep Learning Checklist: Best Practices Unveiled
    How to Accomplish: Utilize data splitting tools in libraries like Scikit-learn to partition your dataset. Make sure the split mirrors the real-world distribution of your data to avoid biased evaluations. - Source: dev.to / 11 months ago
  • How to Build a Logistic Regression Model: A Spam-filter Tutorial
    Online Courses: Coursera: "Machine Learning" by Andrew Ng EdX: "Introduction to Machine Learning" by MIT Tutorials: Scikit-learn documentation: https://scikit-learn.org/ Kaggle Learn: https://www.kaggle.com/learn Books: "Hands-On Machine Learning with Scikit-Learn, Keras & TensorFlow" by Aurélien Géron "The Elements of Statistical Learning" by Trevor Hastie, Robert Tibshirani, and Jerome Friedman By... - Source: dev.to / about 1 year ago
  • Link Prediction With node2vec in Physics Collaboration Network
    Firstly, we need a connection to Memgraph so we can get edges, split them into two parts (train set and test set). For edge splitting, we will use scikit-learn. In order to make a connection towards Memgraph, we will use gqlalchemy. - Source: dev.to / almost 2 years ago
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What are some alternatives?

When comparing Zendesk and Scikit-learn, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pandas - Pandas is an open source library providing high-performance, easy-to-use data structures and data analysis tools for the Python.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OpenCV - OpenCV is the world's biggest computer vision library

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

NumPy - NumPy is the fundamental package for scientific computing with Python