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Zendesk VS SAP

Compare Zendesk VS SAP and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

SAP logo SAP

SAP stands for System Applications and Products in Data Processing. SAP is the market leader in ERP software and helps companies of all sizes. Read more
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • SAP Landing page
    Landing page //
    2023-05-06

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

SAP videos

+ Add

What is SAP? Why do we need ERP? Beginner Tutorial

More videos:

  • Review - Independent Review of SAP S/4HANA | Unbiased Overview of SAP ERP
  • Review - What is SAP S/4HANA? | Introduction to SAP | Overview of SAP ERP
  • Review - Introduction to SAP S/4HANA
  • Review - Comparison of SAP S/4HANA vs. Oracle ERP Cloud | 2020 Clash of the Titans | SAP vs. Oracle
  • Review - SAP Review
  • Review - SAP Review Training

Category Popularity

0-100% (relative to Zendesk and SAP)

Zendesk

SAP

Customer Support
100 100%
Customer Support
0% 0
ERP
0 0%
ERP
100% 100
Help Desk
100 100%
Help Desk
0% 0
CRM
88 88%
CRM
12% 12

User comments

Share your experience with using Zendesk and SAP. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and SAP

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

SAP Reviews

Top 15 MuleSoft Competitors and Alternatives
SAP is a leading multinational software corporation. It offers SAP Integration Suite, a robust solution for integrating applications and data sources. In 2022, SAP had around 112,000 employees.
Source: bstrategyhub.com
Top 21 Salesforce’s Competitors and Alternatives
The company also offers SAP Marketing Cloud, one of the best alternatives to Salesforce for marketing automation. In May 2021, SAP simplified its partner programs to boost customer engagements. SAP’s robust sales and marketing platforms can poach some customers from Salesforce. [8]
Source: bstrategyhub.com
Best ERP Software 2022: Top Rated ERP Systems Comparison
When it comes to ERP solutions, SAP dominates the market. SAP solutions are the most widely used ERPs, and it enjoys a large chunk of the market share. SAP S/4HANA is SAP’s ERP business suite for large-sized companies. SAP S/4HANA has rich real-time data analysis capability and can be deployed in on-premises, cloud, or hybrid.
Source: www.softwaretestinghelp.com
What is ERP, Benefits, and Comparison
The best-selling ERP system, aimed at medium and large companies. As a direct competitor to SAP, it stands out for its level of service, its features are focused on manufacturing, accounting, logistics, and its high price. The monthly rate is €999 + €99 for each user. The implantation usually starts at € 60,000.
Source: prokom.es
8 Best CRM for eCommerce Business in 2019
Overall, SAP has robust CRM credentials; its market share is second only to that of Salesforce. It acquired the eCommerce firm Hybris in 2013. SAP’s eCommerce solution, SAP Hybris has launched shortly after, and it has continued to win businesses over since then. It provides Omni-channel B2B and B2C connections, which is the need of the hour for eCommerce firms today. The...
Source: www.softwaresuggest.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

SAP mentions (0)

We have not tracked any mentions of SAP yet. Tracking of SAP recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and SAP, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Odoo - An all-integrated business app suite to unleash your growth potential.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ERPNext - The ERP Software that helps you take full control of your business. ERPNext is both powerful and easy to use.

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