Zendesk VS ERPNext

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

ERPNext

The ERP Software that helps you take full control of your business. ERPNext is both powerful and easy to use.

Landing page //
2022-03-08

Landing page //
2023-01-10

Zendesk Overview Demo

ERPNext videos

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ERPNext - Sk8fact

Category Popularity

0-100% (relative to Zendesk and ERPNext)

ERPNext

Customer Support

100 100%

Customer Support

0% 0

ERP

0 0%

ERP

100% 100

Help Desk

100 100%

Help Desk

0% 0

CRM

67 67%

CRM

33% 33

User comments

Share your experience with using Zendesk and ERPNext. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and ERPNext

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

The 19 Best Call Center Software (& Features You Need) in 2022

Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.

Source: blog.hubspot.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.

Source: www.tidio.com

Top 21 Salesforce’s Competitors and Alternatives

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Source: bstrategyhub.com

ERPNext Reviews

17 Best ERP Software To Monitor Business Vitals In 2024

Features include its open-source nature, offering businesses the freedom to modify the software according to their specific needs. ERPNext provides businesses with an affordable option to get started with ERP software without incurring any licensing costs. It offers accounting and finance management, inventory management, project management, and customer relationship...

Source: thecfoclub.com

Top 9 NetSuite Alternative Software for Professional Services

ERPNext is a similar solution to Odoo, but it offers a more affordable pricing model with unlimited users. It can be a good option for smaller and mid-sized businesses with unusual workflows. As with Odoo, implementation of ERPNext may require expertise and effort, so make sure you’re ready for it before choosing it as your solution.

Source: productive.io

Top 9 Odoo Alternatives

Suitable for individuals, startups, and small businesses, ERPNext provides a cost-effective alternative to Odoo with premium packages available should your business needs evolve and you wish to expand your business processes. It caters to various industries, such as education and healthcare, making it a versatile choice for businesses searching for an affordable ERP solution.

Source: softwareconnect.com

Best ERP Software 2022: Top Rated ERP Systems Comparison

ERPNext is an open-source cloud ERP software. It is for manufacturing, distribution, retail, trading, services, education, nonprofits, and healthcare. It offers a free trial of 14 days. Its cloud plan is $50 per user per month. You can get a quote for a self-hosted edition. More than 5000 companies use ERPNext.

Source: www.softwaretestinghelp.com

11 Best Open Source ERP Solution for Small & Medium Enterprises

ERPNext powered by Frappe Technologies is a is free, and open-source integrated ERP software. This system is based on the MariaDB database system. It uses JavaScript and Python-based server-side framework for its development.

Source: wperp.com

Social recommendations and mentions

Based on our record, ERPNext should be more popular than Zendesk. It has been mentiond 36 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

ERPNext mentions (36)

Akaunting is free, open-source online accounting software for small businesses
An earlier commenter referenced ERPNext. It's GPLv3-licensed. https://erpnext.com/. - Source: Hacker News / 5 days ago
Top 10 Open Source ERP / CRM
Unlike Odoo, ERPNext open-source ERP software includes all modules in a free version, making it a fully free ERP solution. - Source: dev.to / 11 months ago
What is a good ERP/CRM base to use for a company to create a custom functionality-rich website but expect regular employees to know how to add content to the website?
If you want an ERP backend for things like logistics, inventory, etc. that's highly customizable but also has a consistent UI framework, ERPNext could be a good option. It's open source and relatively low-code. Source: 11 months ago
Recommendation for CRM
I have to plug for ERPnext. It is a full suite of enterprise resource stuff so it handles CRM and more. What's even better is that it is not crippleware, like SuiteCRM and Sugar. Source: 11 months ago
Noco db alternatives
I know I probably say this ad nauseum but please take a look at ERPnext. It will do this and more. Source: about 1 year ago

What are some alternatives?

When comparing Zendesk and ERPNext, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Odoo - An all-integrated business app suite to unleash your growth potential.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Dolibarr - Dolibarr ERP CRM is an Open Source software package for small, medium or large companies, freelancers or foundations to manage business. It's a PHP project built by modules addition (invoice, proposal, contact, stock, order, hr, agenda. .