Software Alternatives & Reviews

Zendesk VS OpenLayers

Compare Zendesk VS OpenLayers and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

OpenLayers logo OpenLayers

A high-performance, feature-packed library for all your mapping needs.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • OpenLayers Landing page
    Landing page //
    2021-09-27

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

OpenLayers videos

Create Maps with Vector Tiles | OpenLayers | Mapbox GL JS

More videos:

  • Review - Membuat Peta Openlayers 3
  • Review - OpenLayers 3.x for Drupal

Category Popularity

0-100% (relative to Zendesk and OpenLayers)
Customer Support
100 100%
0% 0
Marketing Platform
0 0%
100% 100
Help Desk
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

Share your experience with using Zendesk and OpenLayers. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and OpenLayers

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

OpenLayers Reviews

The Top 10 Alternatives to ArcGIS
OpenLayers is an open source JavaScript library for displaying map data on a web page. It provides a powerful, easy-to-use API for creating dynamic maps and making interactive queries to spatial data servers. OpenLayers has been used in many high-profile projects, including Google Earth, Wikimedia Maps, and CartoWeb. If you’re interested in adding mapping functionality to...
Survey of the Best Online Mapping Tools for Web Developers: The Roadmap to Roadmaps
OpenLayers was developed by MetaCarta as an open source equivalent to Google Maps, and the first version was published in June 2006. OpenLayers is an onling mapping tool that implements a JavaScript API for building rich web-based geographic applications, with an API similar to the Google Maps API. OpenLayers gained a lot of traction very fast, and development in the...
Source: www.toptal.com

Social recommendations and mentions

Based on our record, OpenLayers should be more popular than Zendesk. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

OpenLayers mentions (28)

  • Zooming User Interface (ZUI)
    You probably know this, but in Google Maps at least, you can use browser zoom (ctrl/cmd +/-) to change the size of labels without zooming into the actual map. ------ Speaking of maps, I got to work a fun zoom project a few years ago: https://map.fieldmuseum.org/ We used https://openlayers.org/ and thought long and hard about how to best handle zooming and variable levels of information density & visual hierarchy.... - Source: Hacker News / 19 days ago
  • Handling files in enterprise web solutions
    In order to display the GeoJSON features on a map, we will use OpenLayers, which is a very powerful open-source mapping library that is also very simple to use. - Source: dev.to / 2 months ago
  • 5 JavaScript mapping APIs compared
    OpenLayers is a modular, high-performance library designed for displaying and interacting with maps and geospatial data. It is a free, open-source JS library released under the 2-Clause BSD License, facilitating the creation of interactive and feature-rich web maps. - Source: dev.to / 3 months ago
  • I'm a senior in my CS major and it's incredible I didn't hear about GIS projects until now. Glad to be here.
    For web maps I'd strongly recommend using OpenLayers. While it's less convenient to get started with compared to the alternatives it's also much more feature-complete and you'll likely hit a ceiling in terms of functionality much later than you would with the others. Source: 12 months ago
  • Show HN: Test, fix, and improve your ML models
    Tought this was about https://openlayers.org/, got confused for a moment. - Source: Hacker News / 12 months ago
View more

What are some alternatives?

When comparing Zendesk and OpenLayers, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AWS Snowball - AWS Snowball is a petabyte-scale data transport service that uses secure devices to transfer large amounts of data into and out of the AWS cloud.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Net Solutions - Net Solutions: Where innovation meets expertise. Award-winning digital solutions built for growth.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Fluper - Fluper: Top Mobile App Development Company in USA, UK, UAE & INDIA that Specialises in iPhone (iOS), Android & Web App Development Services at Affordable cost.