Software Alternatives, Accelerators & Startups

Zendesk VS jQuery

Compare Zendesk VS jQuery and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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jQuery logo jQuery

The Write Less, Do More, JavaScript Library.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • jQuery Landing page
    Landing page //
    2023-10-22

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

jQuery features and specs

  • Ease of Use
    jQuery simplifies complex JavaScript tasks by providing easy-to-use methods, which can lead to shorter development times and cleaner code.
  • Cross-Browser Compatibility
    jQuery handles many browser inconsistencies, ensuring that your code works seamlessly across different browsers without additional effort.
  • Large Community and Ecosystem
    There is a vast community of developers who contribute plugins, extensions, and provide support, making it easier to find solutions and enhance functionality.
  • Animation and Effects
    jQuery offers built-in methods for creating animations and effects, allowing developers to enhance the user interface with minimal code.
  • AJAX Simplification
    The library provides straightforward methods for making AJAX calls, which simplifies the process of loading data asynchronously.
  • Documentation and Learning Resources
    Extensive documentation and a plethora of tutorials are available, making it easier for developers to learn and troubleshoot.

Possible disadvantages of jQuery

  • Performance Overhead
    Using jQuery can add overhead to your application due to its file size and additional abstraction, which can impact performance, especially in resource-constrained environments.
  • Relevance
    With the advent of modern JavaScript frameworks like React, Vue, and Angular, and the improvements in native JavaScript (ES6+), the need for jQuery has decreased, making it less relevant in contemporary web development.
  • Learning Curve for Advanced Features
    While basic usage is straightforward, mastering more advanced topics and optimizing performance can be challenging for newcomers.
  • Potential for Overuse
    Developers might rely too heavily on jQuery for tasks that can be efficiently handled by native JavaScript, leading to bloated codebases.
  • Maintenance and Legacy Code
    Projects heavily reliant on jQuery may face maintenance challenges as modern frameworks and practices evolve, requiring significant refactoring effort if transitioning away from jQuery.
  • Security
    Older jQuery versions have known security vulnerabilities, and continuing to use outdated versions can pose security risks. Regular updates are necessary to mitigate this issue.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

jQuery videos

Quick jQuery Review

More videos:

  • Review - jQuery vs Vue, React and Angular
  • Review - Front-End Development, HTML & CSS, Javascript & jQuery by Jon Duckett | Book Review
  • Review - The Legend of jQuery in 100 Seconds
  • Review - ⭕The one book I regret not having as a beginning web developer || Jon Duckett JavaScript & jQuery

Category Popularity

0-100% (relative to Zendesk and jQuery)
Customer Support
100 100%
0% 0
Development Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Javascript UI Libraries
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and jQuery

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

jQuery Reviews

Top 20 Javascript Libraries
jQuery dramatically simplifies JS programming and is easy to learn and use. It is highly extensible and makes web pages load faster. jQuery wraps up a lot of standard functions making the job of the developer easy. A JS code of several lines could be just a method to be called in jQuery. It also has many plugins to perform different tasks. Some of the features of jQuery are...
Source: hackr.io
Top 15 jQuery Alternatives To Know
The world is full of newer technologies and there are alternatives available for all of them. jQuery is no different. The above-mentioned technologies can be a good alternative to jQuery though jQuery itself has a loyal user base of its own. Overall, it depends upon the organizational skills, requirements, budget, and objective, based on which stakeholders can take a call on...
Best Javascript libraries to use in 2021
jQuery has been in the development scene for a long time and has been the unprecedented king for webpage dev. It is one of the most common libraries used throughout the world, with more than 50% of websites using jQuery for their functioning. jQuery is a library used majorly for Document Object Model (DOM) manipulation. The DOM is a tree-like structure that represents all...
Source: codersera.com

Social recommendations and mentions

Based on our record, jQuery seems to be a lot more popular than Zendesk. While we know about 101 links to jQuery, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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jQuery mentions (101)

  • This One jQuery Mistake Froze Our Web Page! Here's the Fix You Need to Know
    Whenever the number of items increased, the browser became slow, sometimes even unresponsive. At first, we thought it was a server issue or maybe too much data. But no — the problem was hiding inside a small line of jQuery. - Source: dev.to / 25 days ago
  • Is jQuery Dead?
    Ah, jQuery — the library that powered a generation of web apps. - Source: dev.to / about 1 month ago
  • Understanding Awaitables: Coroutines, Tasks, and Futures in Python
    Then we have callbacks, which were popularized by AJAX calls. Back then, with jQuery, we could define handlers to deal with both success or failure cases. For instance, let's say we want to fetch the HTML markup of this blog (skipping error failure callback for brevity), we do. - Source: dev.to / about 2 months ago
  • the entire history of JavaScript, i guess
    One of them is JQuery created by John Resig. The library addresses extremely-frustrating issues related to cross-browser compatibility that existed at the time. To this day, it remains the most widely used JavaScript library in terms of actual page loads. - Source: dev.to / 4 months ago
  • Let Me Talk About Component-based Front-end Development
    The once popular jQuery, with its strengths fully utilized in jQuery UI and Bootstrap, provides many UI components and is also friendly to backend developers, seemingly meeting the requirements. However, looking at their component implementation and resource loading forms—. - Source: dev.to / 4 months ago
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What are some alternatives?

When comparing Zendesk and jQuery, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

React Native - A framework for building native apps with React

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Babel - Babel is a compiler for writing next generation JavaScript.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OpenSSL - OpenSSL is a free and open source software cryptography library that implements both the Secure Sockets Layer (SSL) and the Transport Layer Security (TLS) protocols, which are primarily used to provide secure communications between web browsers and …