Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

jQuery Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

jQuery mentions (87)

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• A step-by-step guide: How to create and publish an NPM package.

  NPM packages include a wide range of tools such as frameworks like Express or React, libraries like jQuery, and task runners such as Gulp, and Webpack. - Source: dev.to / 4 months ago

• Setting JavaScript framework standards ( what’s wrong with the React-set standard and why everyone should be like Svelte)

  React is great, yeah, absolutely no lies. Released on May 29 2013 and maintained by Facebook (coughs - “Meta”), it has grown to be the the most used JavaScript framework - or library 🌚, Suppressing Angular and kicking jQuery in the nuts. The standard way of building web apps has so far been defined by this superhuman framework and it’s been the most recommended framework for a long time, but what if it’s about to... - Source: dev.to / 10 months ago

• [Austin] Jake Query just said “defensive player with a great opportunity” (regarding Colts player investigated for gambling)

  My first thought when reading this headline. Source: 12 months ago