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Zendesk VS Carrd

Compare Zendesk VS Carrd and see what are their differences

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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Carrd logo Carrd

Simple, responsive one-page site creator.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Carrd Landing page
    Landing page //
    2021-10-02

Build one-page sites for pretty much anything. Whether it's a personal profile, a landing page to capture emails, or something a bit more elaborate, Carrd has you covered. Simple, responsive, and yup — totally free.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Carrd features and specs

  • Ease of Use
    Carrd is user-friendly, requiring no extensive technical knowledge. It features a drag-and-drop builder that makes it easy for anyone to create a website quickly.
  • Affordability
    Carrd offers competitive pricing with a generous free tier, plus inexpensive paid plans starting at just a few dollars per year.
  • Simplicity
    The platform is designed to build simple, one-page sites, which is perfect for portfolios, personal profiles, landing pages, and simple business sites.
  • Responsive Design
    All Carrd templates are designed to be fully responsive, ensuring your site looks good on all devices including desktops, tablets, and smartphones.
  • Customizability
    While Carrd focuses on simplicity, it still offers a decent level of customization options, including custom CSS, a variety of fonts, and color schemes.
  • Speed
    Websites built on Carrd load quickly, which enhances user experience and can positively impact SEO.

Possible disadvantages of Carrd

  • Limited Functionality
    Carrd is primarily for creating simple, one-page websites. It may not be suitable for more complex websites requiring multiple pages or extensive features.
  • Lack of Advanced Features
    The platform lacks advanced features such as e-commerce capabilities, blogging functionality, and extensive SEO tools.
  • Scale Restrictions
    The simplicity that makes Carrd easy to use also restricts scalability. Businesses that grow beyond a certain point may find Carrd limiting.
  • Integration Limitations
    While Carrd does offer some integration options (like forms and custom scripts), it doesn't support a wide array of third-party integrations compared to other website builders.
  • Branding on Free Plan
    The free plan includes Carrd branding on your site, which might not be desirable for professional or business websites.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

Analysis of Carrd

Overall verdict

  • Overall, Carrd is a good choice for anyone looking to create a simple, elegant, and functional one-page website without a significant investment of time or money.

Why this product is good

  • Carrd is a popular website builder known for its simplicity and affordability. It is user-friendly, allowing users to create one-page websites quickly without needing extensive technical skills. Carrd offers a variety of templates and customization options, making it versatile for different use cases. Additionally, its cost-effective pricing makes it accessible for individuals and small businesses.

Recommended for

  • Freelancers looking to create a personal portfolio
  • Small businesses needing a landing page
  • Individuals wanting to start a personal blog or resume site
  • Event organizers needing a quick informational page
  • People looking for an easy-to-use website builder with minimal setup

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Carrd videos

+ Add

CARRD.CO - build a landing page in minutes - TUTORIAL

More videos:

  • Review - Best tools for building a startup without code: Carrd vs Webflow vs Bubble
  • Tutorial - How to make a one page website - Carrd.co

Category Popularity

0-100% (relative to Zendesk and Carrd)

Zendesk

Carrd

Customer Support
100 100%
Customer Support
0% 0
Website Builder
0 0%
Website Builder
100% 100
Help Desk
100 100%
Help Desk
0% 0
Personal Website
0 0%
Personal Website
100% 100

User comments

Share your experience with using Zendesk and Carrd. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Carrd

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Carrd Reviews

Best Linktree Alternatives of 2024
What sets Carrd apart is its customizability. With Carrd, you can design a professional-looking Link In Bio page or a landing page without needing any coding experience. It provides users with a variety of elements to choose from, including, videos, images, sliders, and forms. Carrd’s forms allow users to both collect leads (using tools like MailChimp) and receive payments...
Source: linkinbiotools.com
Linktree vs Carrd [Comparison Table Inside]
Carrd is more of a versatile, single-page website builder. It supports everything from basic text and image blocks to more advanced elements like forms, widgets, videos, and galleries. Carrd’s rich feature set allows users to create anything from simple landing pages to more complex sites that could act as mini-portfolios or detailed personal profiles. This makes Carrd a...
Source: linkinbiotools.com
15 Best Link In Bio Tools of 2024 [Free and Paid]
#4Carrd✅ Extremely flexible with over 100 design templates. ✅ Suitable for personal sites and complex one-page designs. ✅Affordable premium features. ❌ Steeper learning curve compared to simpler tools. ❌ Lacks built-in analytics.Free plan; premium starts at $9/year.
Source: linkinbiotools.com
14 Best Linktree Alternatives To Check Out in 2024
Carrd is a microsite builder that’s a popular Linktree alternative. Choose from dozens of templates, or start from scratch to create your own page. Designs are responsive, and you can even build up to three sites per account for free.
Source: www.socialmention.com
Top No Code Website Builders in 2023
Distinguishing itself in the realm of no-code website builders, Carrd is known for its simplicity and specialization in creating single-page websites that are impressively functional. Its intuitive editor, coupled with an array of diverse templates, significantly simplifies the process of website creation, even without any coding expertise.
Source: nocodeuniversity.net

Social recommendations and mentions

Based on our record, Carrd seems to be a lot more popular than Zendesk. While we know about 221 links to Carrd, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

Carrd mentions (221)

  • What's the best SaaS landing page you've seen recently?
    Not something I’ve seen recently, but Carrd’s landing page is stuck in my mind as a great example of a landing page. It’s beautiful, to the point, and provides immediate access to a demo, without the need to create an account. You can see for yourself: https://carrd.co/. - Source: Hacker News / 10 months ago
  • Tools for Starting a Business or Testing an Idea: A Beginner's Guide
    Website Builder - carrd.co - free An intuitive platform that allows you to create simple, responsive one-page websites for free, perfect for landing pages or quick MVPs. - Source: dev.to / 10 months ago
  • Awesome-no-code-tools
    Carrd - Build simple, fully responsive one-page sites. - Source: dev.to / 11 months ago
  • Just launched by latest side project, an AI based image/video caption generator!
    I just through it together with https://carrd.co - I use them for all my quick landing page setups. Source: over 1 year ago
  • [Hiring] looking for cover artwork for three books
    Oh atm I have some commissions in queue, but I can attend the draft you need depending of what you want exactly, well, I am open to talk if you are interested, you can contact me by Reddit or my other social media linked to my carrd.co page. Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Carrd, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WiX - Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Linktree - Connect your audience to all of your content with just one link.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Webflow - Build dynamic, responsive websites in your browser. Launch with a click. Or export your squeaky-clean code to host wherever you'd like. Discover the professional website builder made for designers.

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