Software Alternatives, Accelerators & Startups

Zendesk VS Build Chatbot

Compare Zendesk VS Build Chatbot and see what are their differences

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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Build Chatbot  logo Build Chatbot

Personalized AI Chatbot Supporting Multiple File Formats
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Build Chatbot  Landing page
    Landing page //
    2023-08-10

Build Chatbot is an innovative no-code chatbot that effortlessly extracts data from diverse formats, including audio and video, using it to auto-train bots for precise responses. Seamlessly integrate with Slack and Zapier for enhanced connectivity. This saves time and boosts engagement, potentially increasing conversions by 40%. Register for free now and join the 5K global websites already benefiting. Extend your reach with our mobile app for on-the-go interactions.

Build Chatbot

$ Details
freemium $19.0 / Monthly
Platforms
SaaS Google Chrome Windows
Release Date
2023 August

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Build Chatbot features and specs

  • Multiformat Support
    Yes - PDFs, CSV, DOCX files, URLs, and even audio and video files
  • Auto Training with Private Data
  • Intuitive User Interface
  • Slack Integration
  • Zapier Integration

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Build Chatbot videos

Your Personalized AI Assistant: Build Chatbot - Auto-Trains on Private Data & Supports All Formats!

Category Popularity

0-100% (relative to Zendesk and Build Chatbot )
Customer Support
100 100%
0% 0
Chatbots
0 0%
100% 100
Help Desk
100 100%
0% 0
Chatbot Platforms & Tools

Questions and Answers

As answered by people managing Zendesk and Build Chatbot .

Which are the primary technologies used for building your product?

Build Chatbot 's answer:

Python, Javascript, HTML & CSS

What makes your product unique?

Build Chatbot 's answer:

Build Chatbot is a unique no-code chatbot builder that empowers businesses and individuals to create personalized chatbots using your private data. It effortlessly extracts precise information from various file formats including audio and video files.

Why should a person choose your product over its competitors?

Build Chatbot 's answer:

Build Chatbot claims the world's top AI chatbot position with unmatched audio and video support. It goes beyond by intelligently analyzing audience queries from chat history, tailoring responses for increased conversions. Additionally, it gains an edge through auto-training using private data, ensuring superior performance.

How would you describe your primary audience?

Build Chatbot 's answer:

Our primary audience includes a wide spectrum, ranging from small and large business owners, entrepreneurs, solopreneurs, to students, Ph.D. scholars, professors/teachers, and influencers as well as those in the ecommerce and e-learning industries.

What's the story behind your product?

Build Chatbot 's answer:

The inspiration behind Build Chatbot stems from the challenging process of visitors seeking brand information on websites – often resulting in inconsistent answers. In response, we developed a bot that not only saves valuable visitor time but also drives conversions. Pioneering the use of audio and video, Build Chatbot stands as the world's first of its kind.

Who are some of the biggest customers of your product?

Build Chatbot 's answer:

Some prominent clients of Build Chatbot span diverse industries, including E-Learning, Healthcare, E-Commerce, Banking & Insurance, and Retail sectors.

User comments

Share your experience with using Zendesk and Build Chatbot . For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Build Chatbot

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Build Chatbot Reviews

We have no reviews of Build Chatbot yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Build Chatbot . It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

Build Chatbot mentions (2)

  • Chatbot specially designed for Elearning
    We have build a Chatbot specifically for E-learning Industry. Build Chatbot AI. Source: over 1 year ago
  • AI Chabot with Maximum File format support for adding Knowledgebase with Live Chat using Slack
    Our AI Chatbot Build Chatbot AI an Chatbot that supports the maximum type of File formats - Website URL, You tube, Audio, Video, PDF, Docx, TXT and Excel. The Chatbot can be personalized to your branding for a chat widget or a chatbot within a web page. You can also live chat with users with Slack integration right from your slack channels. Source: over 1 year ago

What are some alternatives?

When comparing Zendesk and Build Chatbot , you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SiteGPT - ChatGPT for every website.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChatBot - Easy to use chatbot platform for business

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Resolve247.ai - Get instant answers to your customers 24/7 with your own hyper-accurate AI chatbot, trained on your website / knowledgebase.