Software Alternatives, Accelerators & Startups

Intercom VS Build Chatbot

Compare Intercom VS Build Chatbot and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Build Chatbot  logo Build Chatbot

Personalized AI Chatbot Supporting Multiple File Formats
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Build Chatbot  Landing page
    Landing page //
    2023-08-10

Build Chatbot is an innovative no-code chatbot that effortlessly extracts data from diverse formats, including audio and video, using it to auto-train bots for precise responses. Seamlessly integrate with Slack and Zapier for enhanced connectivity. This saves time and boosts engagement, potentially increasing conversions by 40%. Register for free now and join the 5K global websites already benefiting. Extend your reach with our mobile app for on-the-go interactions.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Build Chatbot

$ Details
freemium $19.0 / Monthly
Platforms
SaaS Google Chrome Windows
Release Date
2023 August

Intercom features and specs

No features have been listed yet.

Build Chatbot features and specs

  • Multiformat Support: Yes - PDFs, CSV, DOCX files, URLs, and even audio and video files
  • Auto Training with Private Data: Yes
  • Intuitive User Interface: Yes
  • Slack Integration: Yes
  • Zapier Integration: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Build Chatbot videos

Your Personalized AI Assistant: Build Chatbot - Auto-Trains on Private Data & Supports All Formats!

Category Popularity

0-100% (relative to Intercom and Build Chatbot )
Customer Support
100 100%
0% 0
Chatbots
0 0%
100% 100
CRM
100 100%
0% 0
Chatbot Platforms & Tools

Questions and Answers

As answered by people managing Intercom and Build Chatbot .

Which are the primary technologies used for building your product?

Build Chatbot 's answer:

Python, Javascript, HTML & CSS

What makes your product unique?

Build Chatbot 's answer:

Build Chatbot is a unique no-code chatbot builder that empowers businesses and individuals to create personalized chatbots using your private data. It effortlessly extracts precise information from various file formats including audio and video files.

Why should a person choose your product over its competitors?

Build Chatbot 's answer:

Build Chatbot claims the world's top AI chatbot position with unmatched audio and video support. It goes beyond by intelligently analyzing audience queries from chat history, tailoring responses for increased conversions. Additionally, it gains an edge through auto-training using private data, ensuring superior performance.

How would you describe your primary audience?

Build Chatbot 's answer:

Our primary audience includes a wide spectrum, ranging from small and large business owners, entrepreneurs, solopreneurs, to students, Ph.D. scholars, professors/teachers, and influencers as well as those in the ecommerce and e-learning industries.

What's the story behind your product?

Build Chatbot 's answer:

The inspiration behind Build Chatbot stems from the challenging process of visitors seeking brand information on websites – often resulting in inconsistent answers. In response, we developed a bot that not only saves valuable visitor time but also drives conversions. Pioneering the use of audio and video, Build Chatbot stands as the world's first of its kind.

Who are some of the biggest customers of your product?

Build Chatbot 's answer:

Some prominent clients of Build Chatbot span diverse industries, including E-Learning, Healthcare, E-Commerce, Banking & Insurance, and Retail sectors.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Build Chatbot

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Build Chatbot Reviews

We have no reviews of Build Chatbot yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom should be more popular than Build Chatbot . It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Build Chatbot mentions (2)

  • Chatbot specially designed for Elearning
    We have build a Chatbot specifically for E-learning Industry. Build Chatbot AI. Source: 9 months ago
  • AI Chabot with Maximum File format support for adding Knowledgebase with Live Chat using Slack
    Our AI Chatbot Build Chatbot AI an Chatbot that supports the maximum type of File formats - Website URL, You tube, Audio, Video, PDF, Docx, TXT and Excel. The Chatbot can be personalized to your branding for a chat widget or a chatbot within a web page. You can also live chat with users with Slack integration right from your slack channels. Source: 9 months ago

What are some alternatives?

When comparing Intercom and Build Chatbot , you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SiteGPT - ChatGPT for every website.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatBot - Easy to use chatbot platform for business

Drift - A messaging app that helps you grow your business.

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.