Software Alternatives, Accelerators & Startups

Zendesk VS ASP.NET

Compare Zendesk VS ASP.NET and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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ASP.NET logo ASP.NET

ASP.NET is a free web framework for building great Web sites and Web applications using HTML, CSS and JavaScript.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • ASP.NET Landing page
    Landing page //
    2023-04-29

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

ASP.NET features and specs

  • Performance
    ASP.NET is known for its high performance and scalability. It compiles server-side code to DLL files, which is executed on the server side, thereby speeding up the application's response time.
  • Security
    ASP.NET provides built-in security features like form authentication and Windows authentication, as well as protection against common threats such as SQL injection, cross-site scripting, and request forgery.
  • Rich Toolbox
    Visual Studio, the Integrated Development Environment (IDE) for ASP.NET, offers a rich toolbox with a plethora of controls, automatic deployment features, and other tools that significantly speed up development.
  • Cross-Platform Support
    ASP.NET Core is a cross-platform framework, which means you can run your web applications on Windows, Linux, and macOS.
  • Community and Support
    ASP.NET has a strong community and extensive documentation, making it easier to find solutions to problems and ensuring continuous improvement and support.

Possible disadvantages of ASP.NET

  • Learning Curve
    The framework can be complex for beginners, especially those without experience in C# or the .NET ecosystem.
  • Cost
    While ASP.NET Core is free and open-source, some advanced features and tools require a Visual Studio subscription, which can be expensive.
  • Hosting
    Although ASP.NET Core has improved in terms of cross-platform hosting, traditional ASP.NET applications are primarily optimized for Windows servers, limiting hosting options.
  • Resource Intensive
    ASP.NET applications can be more resource-intensive than applications built with some other frameworks, which can lead to higher infrastructure costs.
  • Complexity
    The framework offers a lot of features and functionalities, which can sometimes make it overly complex and harder to manage for smaller projects.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

ASP.NET videos

Build Rating and Review System in ASP.NET MVC and Entity Framework

More videos:

  • Review - ASP.NET MVC - Review 0
  • Review - IMDeanyP Movie Review Site - ASP.NET / C# / SQL Server / MVC / Entity Framework

Category Popularity

0-100% (relative to Zendesk and ASP.NET)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Web Frameworks
0 0%
100% 100

User comments

Share your experience with using Zendesk and ASP.NET. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and ASP.NET

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

ASP.NET Reviews

The 20 Best Laravel Alternatives for Web Development
ASP.NET’s got that Microsoft muscle, a powerhouse of a framework for building dynamic web services and more. It lets you roll out robust websites with the smoothness that comes with deep pockets. Perfect for .NET software development teams.
Top 10 Phoenix Framework Alternatives
Moving over to the .NET platform, Asp.Net is an open-source web framework developed by Microsoft that allows developers to build dynamic web pages, apps, and services using HTML, JavaScript, and CSS.
10 Ruby on Rails Alternatives For Web Development in 2022
Last but not least, a back-end web framework created by Microsoft for the development of dynamic web pages - ASP.NET. Built on top of C# it is one the fastest frameworks available on the market. ASP.NET is capable of handling 7.01 million requests per second while Django handles only 79,266 requests. The framework is mainly used for building web applications, APIs,...

Social recommendations and mentions

Based on our record, ASP.NET should be more popular than Zendesk. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

ASP.NET mentions (22)

  • 30,656 Pages of Books About the .NET Ecosystem: C#, Blazor, ASP.NET, & T-SQL
    Most of the books teach C# and .NET, ASP.NET, Blazor, or T-SQL. I also found some .NET-specific coverage of wider topics: architecture and design, concurrency, automated tests, functional programming, and dependency injection. - Source: dev.to / about 2 months ago
  • Diversify Your Tech Stack: Uncovering Powerful Node js Alternatives
    Built by Microsoft, .NET is a high-performance application platform that uses C# for programming. .NET is cross-platform and comes with plenty of libraries and APIs covering collections, networking, and machine learning to build different types of applications. ASP.NET Core widens the .NET developer platform with libraries and tools geared towards web applications. - Source: dev.to / 9 months ago
  • C# Fundamentals
    Web Applications: ASP.NET, a powerful framework for building web applications, is primarily based on C#. Developers can create dynamic websites, web APIs, and services with ASP.NET. - Source: dev.to / 11 months ago
  • What’s New in Bold Reports 6.1 April 2024 Release
    The Bold Reporting Tools ASP.NET MVC and ASP.NET Web Forms will no longer be deployed in the embedded build. However, bug fixes are diligently transferred to our public repositories until Microsoft officially announces the end of support for these platforms. For new web application development or to stay up-to-date, Blazor or ASP.NET Core are recommended. - Source: dev.to / about 1 year ago
  • Is ASP.NET Core the next step in my career being an ASP.NET MVC developer? Or are there other technologies I should look at?
    Sorry for the possibly dumb questions. But then does .NET 5 have a "Model View Controller" workflow? I'm seeing ASP.NET still exists. But it's just "ASP.NET", no "MVC" or "Core" attached to the end. And they seem to recommend Blazor instead of C# which is something I only know the name of. Source: about 2 years ago
View more

What are some alternatives?

When comparing Zendesk and ASP.NET, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ruby on Rails - Ruby on Rails is an open source full-stack web application framework for the Ruby programming...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Django - The Web framework for perfectionists with deadlines

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Laravel - A PHP Framework For Web Artisans