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Zendesk VS AngularJS

Compare Zendesk VS AngularJS and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

AngularJS logo AngularJS

AngularJS lets you extend HTML vocabulary for your application. The resulting environment is extraordinarily expressive, readable, and quick to develop.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • AngularJS Landing page
    Landing page //
    2022-04-15

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

AngularJS features and specs

  • Two-way data binding
    AngularJS's two-way data binding feature synchronizes data between the model and the view components, reducing the amount of boilerplate code required for data manipulation and improving ease of use.
  • Dependency Injection
    The built-in dependency injection mechanism in AngularJS facilitates better organization and management of services, making the code more modular, testable, and reusable.
  • Modular Development
    AngularJS allows developers to break down applications into modules. This modular approach helps in better code organization, easier maintenance, and parallel development.
  • Community and Ecosystem
    Backed by Google, AngularJS has a large and active community. This extensive support system provides a wealth of resources, plugins, and third-party tools that can facilitate the development process.
  • Directives
    Directives in AngularJS allow developers to extend HTML with new attributes and elements, enabling the creation of custom and reusable components with ease.
  • MVVM Architecture
    The Model-View-ViewModel (MVVM) architecture promotes the separation of concerns, allowing developers to work on different parts of the application without interfering with each other.

Possible disadvantages of AngularJS

  • Performance Issues
    AngularJS's two-way data binding can induce performance issues in large applications due to the constant checking and updating of the binding, which can impact the overall application speed.
  • Steep Learning Curve
    The complexity of AngularJS, with its various concepts such as directives, dependency injection, and MVVM architecture, can present a steep learning curve for new developers.
  • Migration Challenges
    Migrating from AngularJS to newer versions like Angular (2+), which are fundamentally different, poses significant challenges and often requires a complete codebase rewrite.
  • Verbose Code
    AngularJS's syntax can sometimes lead to verbose and complicated code, which can be difficult to read and maintain, especially for large-scale applications.
  • Limited Mobile Support
    Despite its strengths, AngularJS does not offer the same level of performance optimization for mobile applications, making it less ideal for mobile-first development compared to some other frameworks.
  • Legacy Framework
    AngularJS is considered a legacy framework with a focus shifted towards Angular (2+). As a result, it receives fewer updates and less community attention compared to newer frameworks.

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

AngularJS videos

+ Add

What Is AngularJS

More videos:

  • Review - AngularJS Fundamentals In 60-ish Minutes

Category Popularity

0-100% (relative to Zendesk and AngularJS)

Zendesk

AngularJS

Customer Support
100 100%
Customer Support
0% 0
Javascript UI Libraries
0 0%
Javascript UI Libraries
100% 100
Help Desk
100 100%
Help Desk
0% 0
JavaScript Framework
0 0%
JavaScript Framework
100% 100

User comments

Share your experience with using Zendesk and AngularJS. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and AngularJS

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

AngularJS Reviews

Top JavaScript Frameworks in 2025
AngularJS is an open-source framework used for developing web applications. Google developed it and made it open-source in 2010. It is one of the top choices of developers when it comes to building web applications using JavaScript. Hire web developers from SolGuruz and allow us to help you build white-label solutions.
Source: solguruz.com
20 Next.js Alternatives Worth Considering
Yes, Angular Universal provides server-side rendering capabilities for Angular applications. This tool allows Angular apps to benefit from SSR, improving performance and SEO by rendering pages on the server before sending them to the client.
Source: tms-outsource.com
The 20 Best Laravel Alternatives for Web Development
NestJS is a Node.js framework that’s inspired by Angular, and guess what? It’s written in TypeScript. Building with Typescript is like you’re navigating with the stars. It’s all about sturdy architecture, a server-side framework that enjoys the scripting superness while piling on extra sturdiness.
Source: tms-outsource.com
Top 9 best Frameworks for web development
The best frameworks for web development include React, Angular, Vue.js, Django, Spring, Laravel, Ruby on Rails, Flask and Express.js. Each of these frameworks has its own advantages and distinctive features, so it is important to choose the framework that best suits the needs of your project.
Source: www.kiwop.com
9 Best JavaScript Frameworks to Use in 2023
Angular.js is a powerful JavaScript-based web development framework. It has been designed to make web development more efficient and easy to use. Angular.js is based on the Model-View-Controller (MVC) architecture, which makes it easy to develop dynamic web applications. It also provides many features that make web development more efficient, such as data binding, dependency...
Source: ninetailed.io

Social recommendations and mentions

Based on our record, AngularJS should be more popular than Zendesk. It has been mentiond 50 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

AngularJS mentions (50)

  • Between Diapers and Development – How My Blog Came to Life with Eleventy
    To maximize learning, I could choose something new. Normally, I consider that a valid reason. But given my limited time, that wasn't a priority for me. Another criterion could be long-term viability: Is there a large core team and an active community? Well, who still remembers AngularJS? From Google? And didn’t Facebook/Meta start Jest? I wouldn’t rely too much on that. - Source: dev.to / about 1 month ago
  • 11 Quick and Easy Tips for Optimizing AngularJS Performance
    AngularJS is an open-source JavaScript framework that developers use to build frontend applications. It comes with modular support, an extensive community, and all the tools that help develop and manage dynamic frontend web apps. - Source: dev.to / 5 months ago
  • Angular Tutorial: Host Element Binding
    Ok, what we'll use now is something that existed back in the day, after we switched from AngularJS to Angular 2 or modern Angular. We'll use the old/new host property on the component decorator. - Source: dev.to / 11 months ago
  • ⏰ It’s time to talk about Import Map, Micro Frontend, and Nx Monorepo
    Just to give you more context, I led the migration of several AngularJS applications to the newer Angular Framework. My client finally decided to make that move following the AngularJS deprecation announcement (stay up to date please 🙏)️. - Source: dev.to / about 1 year ago
  • JS Toolbox 2024: Essential Picks for Modern Developers Series Overview
    The next post in the series provides a thorough comparison of popular frameworks like React, Vue, Angular, and Svelte, focusing on their unique features and suitability for different project types. - Source: dev.to / about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and AngularJS, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Vue.js - Reactive Components for Modern Web Interfaces

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

React - A JavaScript library for building user interfaces

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ember.js - A JavaScript framework for creating ambitious web apps

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