You Need A Wiki VS Intercom

You Need A Wiki Reviews

Intercom Reviews

1. Eleanor Bennett

   | Digital Marketing Specialist at Logit.io | about 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

You Need A Wiki mentions (12)

• How do you organise your information?

  Personally I use YNAW (You Need A Wiki), which makes you a wiki using google drive, I know obsidian is also good but it just doesn't jive right for me. Source: 6 months ago

• Is it Common Practice to use a “Dev Wiki”?

  I personally use google drive, and use https://youneedawiki.com/ to display it as a wiki. Completely free. Source: 12 months ago

• Looking for an oddly specific Wiki service feature. Is there one that does this?

  Is there a wiki that has a sidebar which uses some kind of expandable / collapsable folder structure that makes the taxonomy really clear? Here's an example as used in youneedawiki. I really like how clear and fast it is to see where you are in any particular knowledge branch. Source: about 1 year ago

• Ask HN: Making the best of GitHub and Google Docs for a new startup

  Trying to nail down what tools we will use as a fully remote team needing to work asynchronously. We will have paid versions of GitHub (Teams) and Google Workspace for email / calendar and docs. I did look at notion, clickup but I honestly think I prefer limiting our spend on an extra tool. What I like about notion is how its got a wiki structure, and this is where G-Docs leaves us short. The performance of... - Source: Hacker News / about 1 year ago

• How do YOU collect your notes and thoughts before writing?

  There's an add-on to Google drive called "You Need a Wiki" that lets you build your own Wikipedia out of folders and Google Docs. The ability to add links between sites and documents makes it an excellent way to organise research and notes. Source: over 1 year ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago