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XWiki VS Intercom

Compare XWiki VS Intercom and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

XWiki logo XWiki

A powerful Open Source collaborative platform enhancing collaboration and communication.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • XWiki Landing page
    Landing page //
    2022-01-21
  • Intercom Landing page
    Landing page //
    2023-07-05

XWiki videos

+ Add

XWiki: a case study on managing corporate and community interests 14 years of Open Source in a Smal…

More videos:

  • Review - XWiki, a free, open source, self hosted Wiki that has all the features of Confluence at minimal cost
  • Review - From 0 to Intranet in 20 minutes with XWiki - Anca Luca

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to XWiki and Intercom)

XWiki

Intercom

WiKi
100 100%
WiKi
0% 0
Customer Support
0 0%
Customer Support
100% 100
Knowledge Base
100 100%
Knowledge Base
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare XWiki and Intercom

XWiki Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
Developed in Java and licensed under LGPL, XWiki serves as a versatile platform for creating collaborative applications using the wiki paradigm. However, it is worth noting that its intricacy and the requirement for Java proficiency may pose certain challenges for less technically inclined users.
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
XWiki is a mindblowing open source wiki software. It is a Java-based enterprise wiki software. It has many professional features such as File Management, Blog, Comments & Notes, and many more. There are many templates and more than 600 plugins available for XWiki. It also has a WYSIWYG editor similar to BookStack.
Source: www.ubuntupit.com
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
XWiki is an open-source wiki engine for enterprise. It focuses on productivity, collaboration, and simplicity.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
XWiki is an advanced open-source wiki software used by small organizations as well as large firms to create first-generation and second-generation wikis. While the first generation wikis are majorly for content collaboration, the latter are for blogs, forums, and task management. With over 600 extensions, themes, and macros, XWiki helps you succeed in creating wonderful wikis.
Source: www.proprofskb.com
17 open source wiki engine/software
Xwiki is a fully-featured open Source Wiki engine and Content-Oriented Application Platform for the Enterprise. It’s also a second generation wiki software offering the ability to install and develop small applications inside wiki pages and it also offer both a generic platform for developing collaborative applications using the wiki paradigm and products developed on top of...
Source: gadgetxplore.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

XWiki mentions (0)

We have not tracked any mentions of XWiki yet. Tracking of XWiki recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing XWiki and Intercom, you can also consider the following products

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Confluence - Confluence is content collaboration software that changes how modern teams work

Drift - A messaging app that helps you grow your business.

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