Software Alternatives, Accelerators & Startups

Whappext VS Intercom

Compare Whappext VS Intercom and see what are their differences

Whappext logo Whappext

Whappext is an online marketing platform that helps users to send bulk messages to millions of users for the marketing of their brands.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Whappext Landing page
    Landing page //
    2023-01-11

At Whappext, we are passionate about helping businesses thrive through the power of WhatsApp Marketing. With five years of industry experience under our belt, we have become a trusted name in providing top-notch solutions to drive impactful marketing campaigns.

Our primary focus is to empower businesses with the tools and services they need to connect with their target audience on WhatsApp and create meaningful interactions. Through our software, we enable businesses to engage in personalized conversations, foster customer relationships, and ultimately drive conversions that matter.

What sets us apart is our dedication to simplicity and functionality. We believe that technology should be easy to use, so we have designed our software with a user-friendly interface that makes it accessible to businesses of all sizes and backgrounds. You don't have to be a tech expert to leverage the power of WhatsApp for marketing – our platform streamlines the process, allowing you to navigate effortlessly and get the most out of your campaigns.

When you partner with Whappext, you can count on our team of experts who are committed to your success. We provide exceptional customer support, ensuring that you have the guidance and assistance you need at every step of your WhatsApp Marketing journey. From setting up your campaigns to troubleshooting any challenges, we are here to support you and help you achieve your marketing goals.

Our suite of features is designed to empower you with all the necessary tools for effective WhatsApp Marketing. Manage your contacts, automate your campaigns, personalize your messages, and track performance – all from one convenient platform. We believe in the power of data-driven decision-making, so we provide comprehensive analytics that give you insights into your campaign's effectiveness, allowing you to optimize and refine your strategies.

  • Intercom Landing page
    Landing page //
    2023-07-05

Whappext

$ Details
paid $50.0 / Annually (Data Security, Fast Delivery, AI Bot Integration)
Platforms
Windows Android
Release Date
2018 October

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Whappext features and specs

  • WhatsApp Number Filter: Yes
  • Call-to-action Buttons: Yes
  • Auto Replies: Yes
  • 24/7 Support: Yes
  • Personalized Messages: Yes

Intercom features and specs

No features have been listed yet.

Whappext videos

No Whappext videos yet. You could help us improve this page by suggesting one.

+ Add video

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Whappext and Intercom)
WhatsApp Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Top SaaS Companies
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing Whappext and Intercom.

What makes your product unique?

Whappext's answer

We prioritize our clients' success and satisfaction. Our user-friendly platform, exceptional customer support, and tailored solutions reflect our commitment to meeting the unique needs of each client.

How would you describe your primary audience?

Whappext's answer

Our primary audience is everyone who is providing any product or service to their customers and they want to connect with them frequently. It could be SMEs, startups, or large companies. We cover all industries and we have plans for each customer segment separately.

What's the story behind your product?

Whappext's answer

Whappext has a remarkable story that started five years ago with a vision to revolutionize WhatsApp marketing. The journey began with a passionate team of entrepreneurs who recognized the immense potential of WhatsApp as a powerful communication tool for businesses.

Inspired by the growing demand for effective marketing solutions on WhatsApp, the founders embarked on a mission to develop a software platform that would enable businesses to harness the full power of this widely used messaging application.

The early days were filled with extensive research, market analysis, and close collaboration with businesses from various industries. The team recognized the limitations of the standard WhatsApp application and identified the need for specialized software that could unlock its true marketing potential.

With a deep understanding of customer pain points and industry insights, Whappext was born. The team worked tirelessly to develop an innovative software solution that would provide businesses with the tools and functionalities needed to optimize their WhatsApp marketing strategies.

The journey was not without its challenges. The team faced technical hurdles, platform limitations, and intense competition in the software and technology industry. However, they remained steadfast in their commitment to delivering a game-changing product.

Through perseverance, continuous improvement, and a relentless focus on customer satisfaction, Whappext started gaining recognition. As more businesses experienced the benefits of the software, word spread, and the company's reputation began to grow.

Whappext's success can be attributed to its unwavering dedication to innovation and customer-centricity. The team consistently strives to stay ahead of industry trends and evolving technologies, ensuring that their software remains cutting-edge and relevant to businesses of all sizes.

Today, Whappext is proud to serve a diverse client base, ranging from small startups to large enterprises. The company's growth has been fueled by its commitment to delivering exceptional value, personalized support, and a software platform that empowers businesses to connect, engage, and grow through WhatsApp marketing.

Who are some of the biggest customers of your product?

Whappext's answer

Sens MoneyGram ZA Insurance Oxwhite UrbanMonkey

Why should a person choose your product over its competitors?

Whappext's answer

We are more reliable and more accurate.

Which are the primary technologies used for building your product?

Whappext's answer

Dot net framework

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Whappext and Intercom

Whappext Reviews

  1. Great WhatsApp Marketing Software!!!

    Our company is using the solution for more than a month now and its been amazing for us. We can connect with our customers through WhatsApp much easier now and we can send bulk promotional messages to them. There's an AI auto reply bot that can automatically reply to our customers. Great product and recommended.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Whappext mentions (0)

We have not tracked any mentions of Whappext yet. Tracking of Whappext recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Whappext and Intercom, you can also consider the following products

Viking Whatsapp Tools - Viking Whatsapp Tools is a platform that helps businesses to sell on WhatsApp and build an effective sales strategy.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Kaleyra - Kaleyra is a platform that helps developers to build SMS and voice messaging applications for a global scale.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WAAM-it Sender - WAAM-it Sender is a WhatsApp marketing software that enables users to send messages from their system and smartphones anytime, anywhere.

Drift - A messaging app that helps you grow your business.