Tactical RMM VS Intercom

Tactical RMM Reviews

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

Tactical RMM mentions (5)

• Searching RMM software for few endpoints

  Https://github.com/amidaware/tacticalrmm Its rather a PITA to setup (needs a domain name that you can update TXT records on for its certs) once setup, its a VERY nice RMM. Source: over 1 year ago

• Need to Replace Kaseya ASAP

  Tactical rmm: phenomenal open source tool. Https://github.com/amidaware/tacticalrmm. Source: over 1 year ago

• Need to Replace Kaseya ASAP

  If your in a pinch and dont want to commit to a vendor just yet you can buy yourself time and deploy TacticalRMM. Its free ($50/m sponsorship gets you code signing). It can integrate with Screenconnect, Splashtop, and Teamviewer but comes built in with meshcentral (which works well, just doesn't do multi-monitor as well as say screen-connect). It does patching really well and scripting is very strong too. Its a... Source: over 1 year ago

• From MSP to IT Manager/SysAdmin/NetAdmin

  I did locate a brilliant Open Source RMM - tacticalRMM (https://github.com/wh1te909/tacticalrmm, https://wh1te909.github.io/tacticalrmm/) which I have now been using for quite a while and this works great for remote control and monitoring. Plus they have a fairly active Discord Server for support and discussion. Source: about 2 years ago

• Certbot Renewal issue

  I am pretty noob at certs and renewals but managed to get https working on my internal server from the initial setup of TacticalRMM. During the install it sets you up with certbot and I'm on version 0.40.0. I completed a DNS challenge on my live domain and boom it worked now I was able to make it work after making some local DNS records for my server. Now it is coming up with renewal and I cannot figure it out. Source: over 2 years ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago