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Tactical RMM is a remote monitoring & management tool for Windows computers, built with Django, Vue and Golang. It uses an agent written in Golang and integrates with MeshCentral
I did locate a brilliant Open Source RMM - tacticalRMM (https://github.com/wh1te909/tacticalrmm, https://wh1te909.github.io/tacticalrmm/) which I have now been using for quite a while and this works great for remote control and monitoring. Plus they have a fairly active Discord Server for support and discussion.
#IT Management #Monitoring Tools #Remote Control 5 social mentions
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osTicket is a widely-used open source support ticket system.Pricing:
- Open Source
For ticketing, we use osTicket (https://osticket.com/). Just spin up a Linux VM with LAMP Stack and Postfix for sending emails and you're all set.
#Customer Support #Help Desk #Live Chat 38 social mentions
Discuss: From MSP to IT Manager/SysAdmin/NetAdmin
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