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webCRM VS EspoCRM

Compare webCRM VS EspoCRM and see what are their differences

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webCRM logo webCRM

The simple CRM to power your business growth.

EspoCRM logo EspoCRM

EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.
  • webCRM Landing page
    Landing page //
    2023-05-12
  • EspoCRM Landing page
    Landing page //
    2022-08-05

EspoCRM is a web-based application designed with the needs of startups, small and mid-size companies in mind. The software offers a wide range of features for automating every aspect of your business - from simple management of customer interactions and monitoring of the deal progress to advanced reporting and business process automation. It creates a unique and collaborative working environment for your employees with access all the necessary data at any time and from any place.

webCRM

Website
webcrm.com
$ Details
-
Platforms
-
Release Date
-
Edit details

EspoCRM

Website
espocrm.com
$ Details
free
Platforms
REST API PHP JavaScript NGINX
Release Date
2014 February
Edit details

webCRM features and specs

  • User-Friendly Interface
    webCRM offers an intuitive and clean user interface, making it easy for users, even those with limited technical skills, to navigate and utilize the platform efficiently.
  • Customization
    The platform allows for extensive customization options, enabling businesses to tailor it to their specific needs and workflows.
  • Integration Capabilities
    webCRM can seamlessly integrate with a variety of other software and tools, including email services, marketing automation platforms, and ERP systems.
  • Mobile Accessibility
    The service provides mobile applications that allow users to access CRM functionalities on the go, ensuring flexibility and greater productivity.
  • Customer Support
    webCRM offers robust customer support including tutorials, live chat, and email support, ensuring users can get assistance when needed.

Possible disadvantages of webCRM

  • Cost
    webCRM can be relatively expensive, especially for small businesses or startups with limited budgets.
  • Complexity in Advanced Features
    While the user interface is generally user-friendly, some of the more advanced features can be complex and require a substantial learning curve.
  • Performance Issues
    Users have reported occasional performance issues, particularly with large datasets or complex queries, which can slow down the system.
  • Limited Offline Access
    webCRM relies heavily on internet connectivity, so users may face limitations when trying to access features offline.
  • Customization Limitations
    Although customization options are extensive, they can sometimes be restricted by the platform's inherent limitations, which may not fulfill every specific business requirement.

EspoCRM features and specs

  • Sales management
    Quotes, Sales Orders, Invoices
  • Marketing Automation
    Campaigns, Email Templates, Target Lists
  • Customer Support
    Customer Portals
  • Inventory Managment
    Products & Product Catalogs
  • Telephony
    Voip Integration, Voice Messages, Inbound & Outbound Calls
  • Team Collaboration
    Real-time Notifications, Stream, Shared Calendars
  • Reports & analytics
    Grid & List Reports, Revenue Forecasts
  • Data Synchronization
    Google Contacts & Calendar, Outlook Contacts & Calendar

Analysis of webCRM

Overall verdict

  • webCRM is considered a good choice for businesses looking for an effective and flexible CRM system. It is particularly praised for its adaptability and the capability to tailor it to specific business needs, making it a suitable option for companies that require personalized solutions.

Why this product is good

  • webCRM is regarded as a solid CRM solution due to its user-friendly interface, customizable features, and robust integration capabilities. It is designed to improve customer relationship management by streamlining processes like contact management, sales tracking, and communication. It also offers good support and flexibility for businesses of varying sizes.

Recommended for

    webCRM is recommended for small to medium-sized businesses seeking a CRM that can be easily customized and scaled. It is also ideal for companies that need strong integration features to connect with other software solutions and who value customer support and user training resources.

Analysis of EspoCRM

Overall verdict

  • EspoCRM is a robust and versatile CRM solution that is well-suited for organizations looking for an open-source option with customizable features. It is generally positively reviewed for its ease of use and the value it provides at a competitive cost.

Why this product is good

  • EspoCRM is considered a good choice because it offers a user-friendly interface, a variety of features that cater to small and medium-sized businesses, and it is highly customizable. It allows businesses to manage their relationships and automate workflows effectively. Additionally, it is open-source, which provides flexibility in terms of development and integration with other tools and systems.

Recommended for

  • Small to medium-sized businesses
  • Organizations looking for an open-source CRM solution
  • Companies requiring a customizable CRM system
  • Businesses that need workflow automation and efficient relationship management
  • Teams looking for an easy-to-use interface with good community and support options

webCRM videos

+ Add

webCRM in 2 minutes

More videos:

  • Review - webCRM in 3 minutes
  • Tutorial - User Tutorial Series - WebCRM Overview

EspoCRM videos

+ Add

Using EspoCRM

More videos:

  • Review - EspoCRM - General Overview | CRM
  • Review - Workflow in EspoCRM | Powerful Automation in your Business

Category Popularity

0-100% (relative to webCRM and EspoCRM)

webCRM

EspoCRM

CRM
5 5%
CRM
95% 95
Sales
5 5%
Sales
95% 95
Sales Workflow
7 7%
Sales Workflow
93% 93
Project Management
100 100%
Project Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare webCRM and EspoCRM

webCRM Reviews

We have no reviews of webCRM yet.
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EspoCRM Reviews

  1. oliverkalish
    Open-source solution that truly meets your needs

    We’ve been using EspoCRM for over a year already and so far it has met all of our needs. The ability to shape the system around our work processes has been the biggest advantage for us. We’ve customized fields, layouts, and even created new entities using Entity Manager without touching the code. The interface is clean and new team members pick it up quickly. We mainly use it for managing leads, tracking opportunities, sending mass emails, and automating follow-ups. The automation has saved us a lot of manual effort and reduced mistakes.

    🏁 Competitors: HubSpot, Vtiger Sales
  2. Jerry Hamilton
    · Marketing Manager ·
    A convenient CRM platform for lead management and marketing

    We use EspoCRM to solve many tasks. In particular, the marketing department actively uses this platform for lead storage, contact management and email automation.

    🏁 Competitors: Zoho CRM, HubSpot CRM
    👍 Pros:    A wide range of tools|Customization and automation capabilities|An active community
    👎 Cons:    A limited list of integrations with popular services and apps

What are some alternatives?

When comparing webCRM and EspoCRM, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

Engage CRM PRO - The Ultimate CRM Platform for Distributors

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Capsule CRM - Online hosted CRM system for individuals, small businesses and sales teams wanting a simple, effective and affordable solution.

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