Software Alternatives, Accelerators & Startups

Wayfair VS Zendesk

Compare Wayfair VS Zendesk and see what are their differences

Wayfair logo Wayfair

Wayfair offers a zillion things home – the largest selection of home furnishings and décor...

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Wayfair Landing page
    Landing page //
    2023-10-18
  • Zendesk Landing page
    Landing page //
    2024-05-06

Wayfair videos

Wayfair Review | SHIPPING ...What they don't tell you !!!

More videos:

  • Review - VERIFY: Is Wayfair involved in human trafficking?
  • Review - Thinking about shopping from WAYFAIR???

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Wayfair and Zendesk)
Online Marketplace
100 100%
0% 0
Customer Support
0 0%
100% 100
Shopping
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Wayfair and Zendesk

Wayfair Reviews

The 5 Best Online Interior Design Services of 2020
Wayfair offers three different packages that support projects from quick, room refreshes to total redesigns. The Consultation package (about $29) includes assistance for choosing up to two items from the site alongside other interiors recommendations. The Lite package (around $79) is ideal for those looking for a room refresh and comes with a dedicated interior designer, a...

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Wayfair should be more popular than Zendesk. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Wayfair mentions (20)

  • Could Wayfair, IEP, and RCV be Engaged in a Corporate Takeover War for BBBY and/or Baby Behind the Scenes?
    Earlier this year, WarrensReport released an artile regarding Wayfair as a potential buyer of BBBY in its entirety as a solution to Wayfair lacking a physical store network. As I mentioned before, I didn't know that Wayfair existed beyond its main website but, in addition to wayfair.com, it also encompasses:. Source: 11 months ago
  • Misko Hevery (Qwik & Angular creator) talks about speeding up React apps with Qwik React
    Most large websites are in the red zone of core web vitals (gap.com, wayfair.com, target.com, nike.com). Source: 12 months ago
  • What are possible next steps with an order fiasco at Wayfair?
    My family saw a big sale on wayfair.com on Memorial Day and ordered 6 dining room chairs at what looked to be a very good price. The estimated delivery date was for that week, so we were excited to finally outfit our dining room with nice chairs. However, the order showed as being "On Hold". Source: 12 months ago
  • Rug suggestions?
    You can get a 9x12 are rug for around $250 on rugs.com, wayfair.com, and overstock.com. I don't think I've ever found a rug that size for less than $200 that wasn't just a piece of paper. Try filtering by your budget/size to see what you can find. Source: about 1 year ago
  • How long to refinish a basement?
    Hey there! What will the ceiling be finished with? I had mine done with the Embassy Ceilings here in Canada. It looks great. I believe their product is available on wayfair.com in the US and pretty much everywhere in Canada. Source: over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Wayfair and Zendesk, you can also consider the following products

Chairish - Shop Chairish, the design insider's source for the very best in vintage and contemporary furniture, decor and art.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Poshmark - Poshmark is the #1 place to buy and sell fashion. Shop millions of closets–and sell yours too!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

1stdibs - Antique and Modern Furniture, Jewelry, Fashion & Art

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!