Software Alternatives, Accelerators & Startups

Wayfair VS Intercom

Compare Wayfair VS Intercom and see what are their differences

Wayfair logo Wayfair

Wayfair offers a zillion things home – the largest selection of home furnishings and décor...

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Wayfair Landing page
    Landing page //
    2023-10-18
  • Intercom Landing page
    Landing page //
    2023-07-05

Wayfair videos

Wayfair Review | SHIPPING ...What they don't tell you !!!

More videos:

  • Review - VERIFY: Is Wayfair involved in human trafficking?
  • Review - Thinking about shopping from WAYFAIR???

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Wayfair and Intercom)
Online Marketplace
100 100%
0% 0
Customer Support
0 0%
100% 100
Shopping
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Wayfair and Intercom

Wayfair Reviews

The 5 Best Online Interior Design Services of 2020
Wayfair offers three different packages that support projects from quick, room refreshes to total redesigns. The Consultation package (about $29) includes assistance for choosing up to two items from the site alongside other interiors recommendations. The Lite package (around $79) is ideal for those looking for a room refresh and comes with a dedicated interior designer, a...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Wayfair should be more popular than Intercom. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Wayfair mentions (20)

  • Could Wayfair, IEP, and RCV be Engaged in a Corporate Takeover War for BBBY and/or Baby Behind the Scenes?
    Earlier this year, WarrensReport released an artile regarding Wayfair as a potential buyer of BBBY in its entirety as a solution to Wayfair lacking a physical store network. As I mentioned before, I didn't know that Wayfair existed beyond its main website but, in addition to wayfair.com, it also encompasses:. Source: 11 months ago
  • Misko Hevery (Qwik & Angular creator) talks about speeding up React apps with Qwik React
    Most large websites are in the red zone of core web vitals (gap.com, wayfair.com, target.com, nike.com). Source: 11 months ago
  • What are possible next steps with an order fiasco at Wayfair?
    My family saw a big sale on wayfair.com on Memorial Day and ordered 6 dining room chairs at what looked to be a very good price. The estimated delivery date was for that week, so we were excited to finally outfit our dining room with nice chairs. However, the order showed as being "On Hold". Source: 11 months ago
  • Rug suggestions?
    You can get a 9x12 are rug for around $250 on rugs.com, wayfair.com, and overstock.com. I don't think I've ever found a rug that size for less than $200 that wasn't just a piece of paper. Try filtering by your budget/size to see what you can find. Source: 12 months ago
  • How long to refinish a basement?
    Hey there! What will the ceiling be finished with? I had mine done with the Embassy Ceilings here in Canada. It looks great. I believe their product is available on wayfair.com in the US and pretty much everywhere in Canada. Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Wayfair and Intercom, you can also consider the following products

1stdibs - Antique and Modern Furniture, Jewelry, Fashion & Art

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chairish - Shop Chairish, the design insider's source for the very best in vintage and contemporary furniture, decor and art.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Poshmark - Poshmark is the #1 place to buy and sell fashion. Shop millions of closets–and sell yours too!

Drift - A messaging app that helps you grow your business.