Software Alternatives, Accelerators & Startups

UserVoice VS Superthread

Compare UserVoice VS Superthread and see what are their differences

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UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Superthread logo Superthread

Superthread is a fast project management platform that combines task management, documentation, and AI-powered meeting notes into one app to boost productivity.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Superthread Landing page
    Landing page //
    2024-08-24
  • Superthread Example of a card within the Roadmap Project
    Example of a card within the Roadmap Project //
    2025-08-06
  • Superthread Breakdown of task and child tasks within Roadmap
    Breakdown of task and child tasks within Roadmap //
    2025-08-06
  • Superthread Example of task board
    Example of task board //
    2025-08-06
  • Superthread Example of docs (pages)
    Example of docs (pages) //
    2025-08-06
  • Superthread Superthread summary
    Superthread summary //
    2025-08-06
  • Superthread All-in-one project management and wiki app
    All-in-one project management and wiki app //
    2025-08-06
  • Superthread Ask AI functionality for help
    Ask AI functionality for help //
    2025-08-06

Superthread is a fast project management platform that integrates tasks, documentation, and AI meeting notes into a single application. It is designed to replace multiple tools and centralize team workflows to increase productivity.

Key features include:

  • Tasks, Projects, and Sprints: Manage and organize work with a variety of views, including timeline and board views.

  • Documentation: Create and collaborate on documents and pages, eliminating knowledge silos.

  • AI Notes: This feature transcribes meetings, compares discussions to existing work, suggests tasks, and highlights decisions, allowing teams to quickly review and act on meeting outcomes.

  • Integrations: The platform integrates with other popular applications like Google Meet, Zoom, Slack, and Microsoft Teams to streamline communication and workflows.

Superthread is a comprehensive solution for teams looking to consolidate their project management and collaboration tools.

UserVoice

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
United States

Superthread

$ Details
freemium $12 / Monthly (All Free features, 10 boards, 5 spaces, Unlimited file uploads)
Platforms
Web Desktop Mobile iOS
Release Date
2021 December
Startup details
Country
United Kingdom
Founder(s)
David Hasovic, Ben Bourdin, Brennan Topley
Employees
1 - 9

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Superthread features and specs

  • Tasks & Projects
    A centralized system for creating, assigning, and tracking tasks. Projects can be viewed in various formats, including timelines and Kanban boards.
  • Documentation
    Provides a dedicated space for creating, organizing, and collaborating on documents and internal knowledge bases to prevent information silos.
  • AI Notes
    This feature automatically transcribes meetings from platforms like Google Meet and Zoom, then uses AI to summarize discussions, suggest tasks, and highlight key decisions.
  • Sprints
    Tools for managing sprints and agile workflows, allowing teams to plan, track progress, and run retrospectives.
  • Workspaces
    The platform is organized around shared team workspaces to centralize all tasks, projects, and documents in one place.
  • Integrations
    Connects with popular apps such as Slack, GitHub, Zoom, and Google Meet to automate workflows and keep teams informed.
  • API
    Offers a public REST API for developers to build custom integrations and automate tasks.
  • Collaboration Tools
    Includes real-time editing, comments, and notifications to facilitate communication and collaboration among team members.
  • Views
    Offers multiple views for projects and tasks, such as timeline and board views, to help users visualize and manage their work effectively.
  • Guest Access
    Provides the ability to invite external collaborators with "view only" permissions, allowing for secure collaboration with clients or partners.
  • Importing from Other Tools
    Superthread provides native import functionality for migrating projects and data from competing services like Trello, Jira, and Shortcut.
  • Card Cover Images
    Visualise your workflows within sprints and kanban boards with card cover images.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Analysis of Superthread

Overall verdict

  • Superthread is a solid all-in-one project management and collaboration tool that combines tasks, docs, and communication in a clean, modern interface, making it a good choice for teams looking to consolidate their workflow into a single platform.

Why this product is good

  • Combines project management, documents, and team communication in one unified workspace, reducing tool-switching
  • Clean, intuitive, and modern user interface that is easy to onboard and adopt
  • Flexible views including boards, lists, and timelines to suit different working styles
  • Real-time collaboration features that keep teams aligned
  • Nested pages and docs support that help centralize knowledge alongside tasks

Recommended for

  • Small to medium-sized teams looking for an all-in-one collaboration hub
  • Startups and product teams that want to consolidate multiple tools
  • Remote and distributed teams needing integrated task management and documentation
  • Teams frustrated with juggling separate apps for tasks, docs, and communication

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Superthread videos

Superthread Platform Demo

More videos:

Category Popularity

0-100% (relative to UserVoice and Superthread)
Customer Feedback
100 100%
0% 0
Project Management
0 0%
100% 100
User Feedback
100 100%
0% 0
Task Management
0 0%
100% 100

Questions & Answers

As answered by people managing UserVoice and Superthread.

What's the story behind your product?

Superthread's answer:

  • The Problem: David Hasovic, an experienced engineer with a background in creating high-performance software and game engines, grew frustrated with the inefficiency of tools like Jira and Confluence. He found that most project management platforms were technically complex, had poor performance, and forced teams to switch between multiple applications to manage tasks, documents, and discussions.

  • The Vision: He set out to build a new platform with the same standards of speed, resilience, and design polish found in high-performance games. The core idea was to create a "blazing-fast" tool that would bring tasks, documentation, and meetings together in a single, well-designed application.

  • The Journey: The journey was not simple. David described it as a "David vs. Goliath" story, going up against giants in the industry. The technical challenge of building a collaborative tool with both a task tracker and a rich text editor was immense, and the initial prototype code had to be completely scrapped to achieve the desired performance goals.

  • The Philosophy: Superthread's philosophy is rooted in "relentless attention to detail, engineering quality, and speed of execution." The team's goal is to ship fast and obsess over the user experience, ensuring the product is reliable whether a team has 10 tasks or 10 million. They focus on delivering a high-quality product without relying on marketing hype or "vapourware."

Which are the primary technologies used for building your product?

Superthread's answer:

  • Backend: The backend is built primarily with Go (Golang). This choice emphasizes the company's focus on high performance, concurrency, and reliability, which are key strengths of the Go language.

  • Frontend: The frontend is built using Vue.js, a popular JavaScript framework known for its simplicity and performance. The team has also been working on migrating from Vue 2 to Vue 3, indicating a commitment to modernizing their codebase.

  • Database: Superthread utilizes DynamoDB, a NoSQL database service from AWS. This choice is often made for its scalability and performance at a large scale, which aligns with Superthread's goal of handling millions of records without a loss of speed.

  • Other Technologies: The platform also incorporates TypeScript for adding static typing to the frontend, AWS for its cloud infrastructure, and WebSockets for real-time data communication, which is crucial for collaborative features.

Who are some of the biggest customers of your product?

Superthread's answer:

  • Acceler8 Talent: A technical recruitment company that used Superthread to unify global collaboration and reduce candidate review time by 30%.

  • Videra Health: An AI-powered health tech company that consolidated its scattered work from multiple tools (Monday, Shortcut, Notion) into Superthread to streamline operations.

  • Inblick: An AI data analytics platform that uses Superthread to consolidate both its engineering and non-engineering workflows to avoid losing context between different tools.

  • Medialab: A UK-based independent media agency that needed a solution to spread knowledge across its rapidly expanding business, switching from tools like Jira and Confluence.

  • AMD: Advanced Micro Devices (AMD) is a global semiconductor company known for designing and manufacturing microprocessors, graphics processing units (GPUs), and other related technologies.

  • lastminute.com: lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages, giving holidaymakers access to millions of combinations of travel solutions in real-time.

  • IKEA: IKEA is a global home furnishing brand known for its modern, functional, and affordable furniture and home accessories, often sold in flat-pack form for customer assembly.

  • Grabyo: Grabyo is a cloud-based video platform focused on live production, clipping, and editing for broadcasters, publishers, and media organizations.

  • mercado libre: Mercado Libre is a leading e-commerce and online payments platform in Latin America.

  • AIRBUS: Airbus is a leading European aerospace corporation specializing in the design, manufacturing, and maintenance of commercial aircraft, as well as defense and space systems and helicopters.

Why should a person choose your product over its competitors?

Superthread's answer:

  • All-in-One Solution: Superthread is designed to replace multiple applications by integrating project management, documentation, and meetings into a single, cohesive platform. This eliminates the need for constant context switching between tools like Jira, Notion, and Slack.

  • AI-Powered Meeting Notes: A key differentiator is the built-in AI functionality that automatically transcribes meetings from platforms like Zoom and Google Meet. It then uses this information to suggest tasks, highlight key decisions, and update project-related documents, streamlining the workflow from discussion to action.

  • Speed and User Experience: The platform is engineered for high performance, with a clean, intuitive, and "blazing-fast" interface. Users frequently praise its ease of use and responsive design, which reduces friction and makes project management more enjoyable, even for non-technical team members.

  • Focused on "Builders": Superthread is specifically targeted at "builder" teams, such as software and product developers. It offers features and a workflow that cater to the needs of these teams, providing a more streamlined and relevant experience than more general-purpose or enterprise-focused tools.

  • Flexible and Customizable: While designed for speed, Superthread still offers a good degree of flexibility. Users can create custom views, define their own task statuses, and use tags to organize work in a way that fits their specific team's workflow.

What makes your product unique?

Superthread's answer:

  • Integrated Tasks, Docs, and Meetings: Unlike many competitors that require separate tools for project management (Jira), documentation (Confluence/Notion), and meeting notes, Superthread combines all three. This prevents "tool sprawl" and the need for constant context switching.

  • AI-Powered Meeting Notes: A standout feature is its AI Notes capability. The platform can transcribe meetings, automatically compare the discussion to existing work, and then suggest new tasks and action items, which can be reviewed and assigned with minimal effort.

  • Focus on Speed and Performance: The company emphasizes that its platform is "blazing-fast," a deliberate design choice intended to differentiate it from larger, more complex tools that can sometimes be slow or cumbersome. This focus on performance is a key part of its value proposition.

  • Built for "Builders": Superthread positions itself as a tool designed by and for builders, such as software and product teams. It aims to provide a fast, efficient, and well-designed experience that caters specifically to the needs of technical users.

How would you describe the primary audience of your product?

Superthread's answer:

  • Engineering and Product Teams: Superthread is designed to meet the specific needs of these teams by combining task management with documentation in a single platform, streamlining their workflows.

  • Teams Consolidating Tools: Companies that are tired of using separate applications for project management (e.g., Jira), documentation (e.g., Notion), and team communication (e.g., Slack) represent a core target market.

  • Remote and Hybrid Teams: The centralized nature of the platform makes it well-suited for distributed teams that need a single source of truth for all their work and discussions.

  • Startups: With a pricing model that includes a free tier for unlimited users and a startup program offering significant discounts, Superthread is an attractive option for new, growing companies seeking an efficient, scalable solution.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Superthread

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. ⚒️
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Superthread Reviews

We have no reviews of Superthread yet.
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Social recommendations and mentions

Based on our record, UserVoice should be more popular than Superthread. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

Superthread mentions (1)

  • Ask HN: What's a modern alternative to Confluence for small dev teams?
    You're hitting on the biggest problem with dev docs: they're always scattered because well they just want to jump straight back into coding. For what you're describing, a place for onboarding, docs, and connecting to dev tools like GitHub, Superthread is a good fit. The layout is a lot more opinionated than Notion to reduce clunky navigation or UI. It’s a place where docs and tasks are connected, so you're not... - Source: Hacker News / 12 months ago

What are some alternatives?

When comparing UserVoice and Superthread, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fibery - Work management platform that adapts to companies and grows with them.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.