Software Alternatives, Accelerators & Startups

UserVoice VS SetMore

Compare UserVoice VS SetMore and see what are their differences

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UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

SetMore logo SetMore

Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • SetMore Landing page
    Landing page //
    2023-09-28

Every account comes with a customizable Booking Page that enables you to display your services, availability, and pricing online. Empower your customers to self-book appointments and classes 24/7. Your Booking Page can be used as a standalone site or connect with your existing website and social media pages to create all-new booking gateways.

Bring on more customers and sharpen your brand image, while taking charge of your working hours. Each time an appointment is set through your calendar or Booking Page, you and your client receive instant confirmations. You’re also both kept in the loop with automated reminders. Focus on providing memorable and meaningful customer experiences while Setmore handles the paperwork.

Your talent knows no bounds so why limit where you do business? By adding 1-click video meetings to your appointments, you make the world your stage. Reach a global audience by booking and hosting crystal-clear Zoom or Teleport sessions.

Keep your calendar in check, manage your team and get instant appointment updates across desktop, tablet, iOS, and Android devices.

UserVoice

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
United States

SetMore

$ Details
freemium
Platforms
Web Android iOS Mac OSX Google Chrome
Release Date
2011 June

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

SetMore features and specs

  • User-Friendly Interface
    SetMore offers an intuitive and easy-to-navigate interface, which can be quickly adopted by users with varying levels of technical expertise.
  • Multi-Platform Availability
    The application is available on multiple platforms including web, iOS, and Android, allowing users to manage bookings on any device.
  • Integration Capabilities
    SetMore integrates with various third-party applications such as Zoom, Google Calendar, and Facebook, helping to streamline workflows and productivity.
  • Free Plan
    SetMore offers a feature-rich free plan that includes basic booking and scheduling functionalities, making it accessible for small businesses or freelancers.
  • Customer Support
    24/7 customer support is available through multiple channels including live chat, email, and phone, ensuring assistance is available when needed.

Possible disadvantages of SetMore

  • Limited Customization
    Customization options for the booking page and interface are somewhat limited compared to other appointment scheduling software.
  • Price of Premium Features
    Some advanced features like SMS reminders and multiple staff member access are only available in higher-tier paid plans, which might be costly for smaller businesses.
  • Learning Curve for Advanced Features
    While basic functionalities are user-friendly, mastering more advanced features may require additional time and effort.
  • Occasional Bugs
    Users have reported occasional bugs and glitches, particularly in the mobile app versions, which can impact usability.
  • Payment Gateway Limitations
    SetMore currently supports limited payment gateways, which might restrict global businesses looking for diverse payment options.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Analysis of SetMore

Overall verdict

  • SetMore is a solid choice for businesses looking for an efficient and cost-effective appointment scheduling solution. It is effective for managing client appointments and offers a range of features that enhance productivity and customer satisfaction.

Why this product is good

  • SetMore is generally considered a good scheduling tool because it offers a user-friendly interface, robust features, and integrations that cater to small and medium-sized businesses. It supports online booking, calendar management, appointment reminders, and payment processing, making it a versatile solution for service-based industries.

Recommended for

  • Small businesses
  • Service providers
  • Freelancers
  • Healthcare professionals
  • Salons and spas
  • Personal trainers

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

SetMore videos

No SetMore videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to UserVoice and SetMore)
Customer Feedback
100 100%
0% 0
Appointments and Scheduling
User Feedback
100 100%
0% 0
Appointment Scheduling
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and SetMore

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. ⚒️
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

SetMore Reviews

Acuity Scheduling alternatives for businesses outgrowing it
The honest read: if you're leaving Acuity because your business outgrew simple scheduling — you need deposits, add-ons, multiple staff and locations, and ideally a booking site you own — Opencals is built for exactly that transition, and pay-as-you-go means it costs nothing until you're earning. If you're leaving for a narrower reason, match it precisely: SimplyBook.me for...
Source: opencals.com
The Best 24 Appointment Scheduling Apps and Booking Software
Setmore is a free appointment scheduling and payments platform that allows you to create a public-facing booking page. I think it’s pretty useful because the free account supports up to 20 staff calendars and logins so your team can begin booking meetings. You can also send automatic appointment notifications to people who book time with you.
The 17 Best Appointment Scheduling Apps
Setmore supports integrations with more than 35 apps, including Mailchimp, QuickBooks, Salesforce, Zendesk, and Zoho CRM. It also supports a comfortable list of website builders, and it gives you the right code to copy and paste into each one wherever you want to display self-service booking options to your clients. It has copy-and-paste-ready code for Adobe Muse, Weebly,...
Source: zapier.com
20 Online Appointment Scheduling Apps
SetMore allows freelancers, entrepreneurs and business owners to book and manage appointments via Web, Android and iOS apps. Users can set SMS and email reminders to help them stay on top of all their appointments. SMS reminders can also be sent to customers to remind them of their future appointments. For a premium scheduling software service, businesses can choose from $25...
7 awesome scheduling apps that could save your sanity
For certain people, an appointment just doesn't feel real unless they receive a reminder. Setmore offers both email and SMS reminders. Clients can also schedule appointments using the iOS and Android apps. Want to make it even easier for your regular clients to book time? The contact information storage is a favorite feature among Setmore users.

Social recommendations and mentions

Based on our record, SetMore should be more popular than UserVoice. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

SetMore mentions (13)

  • What type of software do I need?
    Take a look at this. I'm not sure if it has everything but it does come close. Source: about 5 years ago
  • What website software is this business using?
    I'm running a small IT company in my local area (right now I'm focusing on getting the TV Mounting and entertainment installation services going), and I've got a booking software setup that I like, but it doesn't offer custom add-on options for each service or the options to select multiple services in the same form. (I'm using setmore.com for those who want to take a look -- techboss.setmore.com is my website... Source: about 5 years ago
  • Calendly alternatives
    Hi! With a Setmore account, you can set-up time slots for numerous attendees at once. You can customize your Booking Page to suit your business needs to help you maximize your available time slots. Our support team is also available via live chat 24/7 should you have any questions or queries about your account and we also have an online support center with 100s of articles to help you get started. Please just let... Source: over 5 years ago
  • [HELP] Looking for a WP Plugin to manage bookings for registered users
    Hi Samir! You can sign-up for a FREE Setmore account and easily integrate this with your Wordpress website. This will allow you to have an online scheduling system to accept bookings for your business. You can also enable all customers to register and create an account before bookings. Discover more about our WordPress integration here - https://www.setmore.com/integrations/wordpress. Source: over 5 years ago
  • Doctor booking website with payments
    Hi! You can use Setmore to create an account with multiple integrations including 'Book Now' buttons to direct clients to a calendar displaying your available consultation slots. Our platform integrates with top web providers to allow seamless booking straight from your website. Source: over 5 years ago
View more

What are some alternatives?

When comparing UserVoice and SetMore, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Acuity Scheduling - Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SimplyBook.me - Online scheduling software that offers you a beautiful customisable booking website (or widget to your own website) to accept bookings and payments with the possibility of selling products as well.