UserVoice
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Intercom
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Secureframe
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UserVoice SecureframeUserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
Secureframe is recommended for startups, small to medium-sized businesses, and enterprises seeking an efficient way to manage compliance obligations, particularly those in the technology, finance, and healthcare sectors that need to comply with strict security regulations.
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Based on our record, UserVoice should be more popular than Secureframe. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โOh yeah, I hacked that together; it was cool but with a few bugs.โ. - Source: dev.to / over 4 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
Secureframe | Remote (Canada) | https://secureframe.com | 150-200k CAD Secureframe helps company get compliant and build trust with their customers. We do this by integrating in a companies core SaaS tools, ingesting data, and then displaying all misconfigurations that need to be remediated for a given security framework. Stack is Rails/React/Typescript/Postgres/Elasticsearch We've got three open engineering roles... - Source: Hacker News / over 1 year ago
My org is in a position where we'll need to get SOC II or ISO 27001 certified in the next year. I've been doing some research on the easiest way to go about this, and discovered secureframe (https://secureframe.com/). It looks like it is a platform that helps you automate/track some of the compliance tasks, but doesn't actually do the audit (they have partners that work through the platform). I'm wondering if... Source: over 3 years ago
Hi, founder of Secureframe (https://secureframe.com) here. Secureframe helps streamline compliance across SOC 2, ISO 27001, HIPAA, PCI DSS, and more. There are so many accurate responses in this thread. Like many have mentioned, SOC 2 is indeed not a prescriptive framework. Much of the confusion behind SOC 2 stems from that fact. It allows you to customize your InfoSec program to your company's needs. As we know,... - Source: Hacker News / over 4 years ago
Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Vanta - Automate compliance, simplify security.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Drata - Put SOC 2 Compliance on Autopilot
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Sprinto - SOC 2 security compliance for SaaS