Software Alternatives, Accelerators & Startups

UserVoice VS react-testing-library

Compare UserVoice VS react-testing-library and see what are their differences

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UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

react-testing-library logo react-testing-library

[`React Testing Library`][gh] builds on top of `DOM Testing Library` by adding
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • react-testing-library Landing page
    Landing page //
    2022-08-21

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

react-testing-library features and specs

  • Focused on user-centric testing
    React Testing Library encourages tests that closely resemble how users interact with an application. This approach makes tests more reliable and meaningful.
  • Reduces coupling to implementation details
    By encouraging developers to interact with components via the DOM, the library minimizes dependencies on component internals, making tests less prone to breaking from refactors.
  • Improved test readability
    Tests written with React Testing Library are generally easier to read and understand because they focus on what the user sees and does, rather than the internal logic of the components.
  • Comprehensive query options
    The library provides a wide range of query methods (e.g., getByText, getByRole), which makes it easy to select elements in ways that resemble how users think.
  • Active community and well-maintained
    React Testing Library has a strong, active community and it's maintained by experienced developers who keep the library up-to-date with React's evolution.

Possible disadvantages of react-testing-library

  • Limited support for non-DOM testing
    The library is heavily focused on DOM interactions, making it less suited for testing non-DOM logic or scenarios that don't involve user interactions.
  • Can be slower
    Tests that involve the DOM can be slower compared to tests that interact directly with component methods and state, which can lead to longer test execution times.
  • Learning curve for traditional testers
    Developers who are used to testing implementation details with other tools (like Enzyme) might find it challenging to adjust to the user-centric approach advocated by React Testing Library.
  • Potential for less granular control
    Because the library encourages testing through the UI, developers might find it harder to test specific, isolated internal behaviors of components that aren't directly visible to users.
  • Dependencies on browser APIs
    The library's reliance on browser APIs means that tests may behave differently in different environments or may require polyfills for certain features, leading to potential inconsistencies.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Analysis of react-testing-library

Overall verdict

  • React Testing Library is highly regarded in the React community for its simplicity and effective approach to testing React components. It’s known for promoting good testing practices that result in reliable and maintainable code.

Why this product is good

  • React Testing Library is considered good because it encourages testing practices that closely resemble how users interact with the application. It emphasizes testing components from the user's perspective and discourages testing implementation details, which can lead to more robust and maintainable tests.

Recommended for

  • Developers looking to improve the reliability of their React applications
  • Teams interested in adopting user-centric testing methodologies
  • Projects that prioritize maintainable and understandable test code

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

react-testing-library videos

React unit testing with Jest & React-testing-library

More videos:

  • Review - Test a React Component that renders a list with react-testing-library

Category Popularity

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Developer Tools
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User Feedback
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Javascript UI Libraries
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User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and react-testing-library

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. ⚒️
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

react-testing-library Reviews

We have no reviews of react-testing-library yet.
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Social recommendations and mentions

Based on our record, react-testing-library seems to be a lot more popular than UserVoice. While we know about 137 links to react-testing-library, we've tracked only 8 mentions of UserVoice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

react-testing-library mentions (137)

  • Test-Driven Development for Building User Interfaces
    React Testing Library’s core philosophy is that we should write our tests in such a way that we simulate user behavior. By testing what the user can actually do, our tests focus less on implementation details and more on the actual user interface, which leads to less brittle tests and a more reliable test suite. - Source: dev.to / 7 months ago
  • Chaos-Driven Testing for Full Stack Apps: Integration Tests That Break (and Heal)
    In the main branch, we set up Vitest as the test runner and React Testing Library for rendering the component and simulating user interactions. We also set up MSW to intercept the network requests and return mock responses. - Source: dev.to / 11 months ago
  • 🚀 9 Libraries to Boost Your Productivity as a React Developer
    React Testing Library (RTL) provides lightweight utilities built on top of react-dom and react-dom/test-utils, designed to promote testing through user interactions rather than component internals. Instead of working with component instances, RTL encourages querying and asserting against actual DOM nodes, just like real users would. This approach improves test reliability and pushes developers toward writing more... - Source: dev.to / about 1 year ago
  • Best Practices for React Applications
    Testing ensures code reliability and maintainability. Jest, Vitest and React Testing Library are standard tools for unit and integration testing. Unit tests verify individual components, while integration tests ensure features work together. For example, testing a TodoList component might involve:. - Source: dev.to / about 1 year ago
  • Migrating from AngularJS to React
    Additionally, I wrote Jest and Enzyme unit tests to demonstrate how to go about unit testing the components, as test driven development (TDD) is another methodology my organization subscribes to. Jest is a unit testing framework that actually shipped with React if you use the Create React App CLI to make a new React project. And at the time, Enzyme was created by Airbnb and added additional functionality to Jest... - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing UserVoice and react-testing-library, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Jest - Jest is a delightful JavaScript Testing Framework with a focus on simplicity.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Vitest - A blazing fast unit test framework powered by Vite

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Enzyme - Enzyme is a JavaScript testing utility for React.