Software Alternatives, Accelerators & Startups

UserVoice VS PullRequest.com

Compare UserVoice VS PullRequest.com and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

PullRequest.com logo PullRequest.com

Code review as a service
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • PullRequest.com Landing page
    Landing page //
    2022-06-06

PullRequest combines automation with a network of on-demand reviewers from companies like Google, Dropbox, and Amazon. With thousands of expert reviewers, we can review projects of any size or technical area. Integrated directly into GitHub, Bitbucket, and Gitlab.

UserVoice

Pricing URL
-
$ Details
-
Platforms
-
Startup details
Country
United States

PullRequest.com

$ Details
paid Free Trial $99.0 / Monthly (for individual developers)
Platforms
iOS Android C C++ .Net PHP Objective-C Magento Erlang Scala Elixir TypeScript Go Swift Groovy Ruby Perl JavaScript Java Python

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

PullRequest.com features and specs

  • Expert Code Reviewers
    PullRequest.com provides access to a network of experienced code reviewers with expertise in various programming languages and technologies, ensuring that your code is thoroughly and insightfully reviewed.
  • Improved Code Quality
    By leveraging professional code reviewers, the platform helps enhance code quality by identifying potential bugs, suggesting improvements, and ensuring adherence to coding standards.
  • Scalability
    The service can scale with your team's needs, whether you require sporadic code reviews for small projects or consistent evaluations for large development teams.
  • Time-Saving
    Outsourcing code reviews can save developers and teams significant time, allowing them to focus on other important tasks and speeding up the development process.
  • Objective Feedback
    External reviewers can provide unbiased, objective feedback without internal team dynamics influencing the review process, leading to more open and honest evaluations.

Possible disadvantages of PullRequest.com

  • Cost
    Using PullRequest.com may introduce additional expenses, which could be a concern for startups or companies with limited budgets compared to in-house reviews.
  • Security Concerns
    Sharing code externally may raise security concerns, especially for companies handling sensitive or proprietary information, despite security measures in place.
  • Integration Overhead
    Integrating an external review process into existing workflows may require adjustments, which could initially disrupt established development processes.
  • Variable Quality
    While many reviewers are highly skilled, the quality of reviews can vary depending on the reviewer assigned, potentially leading to inconsistent review quality.
  • Limited Context
    External reviewers may lack full context of the project details and organizational goals, which might impact the relevance of their suggestions compared to an in-house team.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

PullRequest.com videos

No PullRequest.com videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to UserVoice and PullRequest.com)
Customer Feedback
100 100%
0% 0
Developer Tools
0 0%
100% 100
User Feedback
100 100%
0% 0
Code Coverage
0 0%
100% 100

User comments

Share your experience with using UserVoice and PullRequest.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and PullRequest.com

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes โ€“ the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

PullRequest.com Reviews

We have no reviews of PullRequest.com yet.
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Social recommendations and mentions

Based on our record, UserVoice should be more popular than PullRequest.com. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โ€œOh yeah, I hacked that together; it was cool but with a few bugs.โ€. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

PullRequest.com mentions (2)

  • Ask HN: Co-Founder? Seeking Co-Founder?
    I am a tech guy. Have 15+ years experience building backend systems. Now, I build user facing websites/services and release them. I have no knowledge of marketing/sales, so if you are a non tech guy who wants to do some fun projects, hit me up. Email in profile. Currently, I am working on a website where people can post their code and ask for feedback. (Something http://pullrequest.com/) Note that these are mostly... - Source: Hacker News / over 3 years ago
  • Anyone has previously hired a programmer on Fiverr?
    Reviewing the code will be another hurdle for you. If you don't stay on top of this you will end up with an expensive POS. Maybe your friend can just do the code reviews for a cut? Otherwise, try something like pullrequest.com (code review as a service). Source: almost 5 years ago

What are some alternatives?

When comparing UserVoice and PullRequest.com, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Refactor.io - Share your code instantly for refactoring and code review

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Codacy - Automatically reviews code style, security, duplication, complexity, and coverage on every change while tracking code quality throughout your sprints.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

codebeat - Automated code review for Swift