UserVoice VS PostHog
Compare UserVoice VS PostHog and see what are their differences
HearBack helps businesses collect and manage customer feedback to improve their Google reviews and online reputation.
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UserVoice
Freshdesk
Canny.io
Intercom
tawk.to
LiveAgent
UseResponse
Zendesk
PostHog
Mixpanel
Amplitude
Plausible.io
Hotjar
Google Analytics
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For developers just starting out, PostHog is a free way to understand how your product is being used, without having to send any data to 3rd parties.
For enterprise customers, one data security becomes a key concern, or B2C businesses where using a SaaS solution is unaffordable, it's typical to see teams hosting an event capture platform, a data lake, and sophisticated analytics tools. The end result is that data scientists are needed and most developers don't have easy access to product intel. PostHog solves that gap - it lets everyone understand how your product is being used, without having to send data to 3rd parties, even once you have scaled to millions of visitors.
It has a JS snippet that can autocapture events, and pre-built libraries to push backend data to. Build up full user histories, visualize product trends, funnels, and run experiments with new features.
UserVoice PostHogUserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
PostHog is particularly well-suited for product teams, developers, and startups that require deep insights into user interactions and need the flexibility of a self-hosted solution. It is also a good fit for organizations that prioritize data privacy and want to maintain full control over their data.
Based on our record, PostHog should be more popular than UserVoice. It has been mentiond 71 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โOh yeah, I hacked that together; it was cool but with a few bugs.โ. - Source: dev.to / over 4 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
This is the same model that PostHog, Supabase, and dozens of other developer tools use. Open core, with a managed offering on top. - Source: dev.to / 3 months ago
Offchain: Website traffic, in-app behaviour, marketing channels, growth campaigns (Google Analytics or PostHog). - Source: dev.to / 2 months ago
--- Title: "Validate Your Startup Idea in One Weekend: Next.js + PostHog + Stripe Test Mode" Published: true Description: "A step-by-step workshop for wiring up a landing page with analytics, a waitlist, and Stripe test-mode checkout to measure real willingness-to-pay before writing product code." Tags: typescript, api, architecture, cloud Canonical_url:... - Source: dev.to / 3 months ago
Topic PostHog (Web Vitals) Apogee Watcher Primary job Product analytics OS; Web Vitals are real-user metrics from the browser Synthetic PageSpeed monitoring + CrUX in results Instrumentation Requires posthog-js on the site No script on monitored sites Metrics FCP, LCP, INP, CLS from real sessions ($web\_vitals) when capture runs Lighthouse lab + CrUX (where available) via PSI Cookieless analytics With... - Source: dev.to / 3 months ago
PostHog provides an open-source analytics approach, giving teams flexibility to customize dashboards, session recordings, and heatmaps. - Source: dev.to / 3 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.
Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Amplitude - Chart Your Path to Growth with Digital Analytics
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Plausible.io - Plausible Analytics is a simple, open-source, lightweight (< 1 KB) and privacy-friendly web analytics alternative to Google Analytics. Made and hosted in the EU, powered by European-owned cloud infrastructure ๐ช๐บ