UserVoice
Canny.io
Freshdesk
Intercom
tawk.to
LiveAgent
UseResponse
Zendesk
LogRocket
Hotjar
FullStory
Smartlook
Sentry.io
Inspectlet
Dynatrace
Crazy Egg
UserVoice LogRocketUserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
Based on our record, LogRocket should be more popular than UserVoice. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
LogRocket takes error tracking to the next level by recording actual user sessions. Think of it as having a video replay of exactly what happened when an error occurred. Their free tier includes 1,000 sessions per month, which might seem limited but provides incredible value for debugging complex user interactions. - Source: dev.to / 6 months ago
LogRocket – frontend visibility and replay. - Source: dev.to / 9 months ago
LogRocket: Great for frontend UX teams who require detailed replays and product performance metrics. - Source: dev.to / 9 months ago
As a demo project, let’s try to rebuild something close to LogRocket’s landing page:. - Source: dev.to / about 1 year ago
LogRocket is a proficient tool in the realm of React debugging tools, designed to optimize the debugging process for developers. Through a highly-optimized JavaScript SDK and Redux middleware, LogRocket provides a robust platform for recording Redux data, network requests, console logs, JavaScript errors, and full DOM videos. - Source: dev.to / over 2 years ago
Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
