UserVoice
Canny.io
Freshdesk
Intercom
tawk.to
LiveAgent
UseResponse
Zendesk
Hatica
LinearB
Swarmia
Waydev
GitPrime
Haystack Analytics
Athenian
Teamplify
Hatica equips engineering teams with work visibility dashboards, actionable insights and effective workflows to drive team productivity and engagement in remote and in-office environments alike. Free forever plans to help you get started quickly.
Features: Engineering metrics dashboards 100+ metrics from 20+ apps including Github, Jira, Slack, Zoom, Google Workplace Remote work insights Aggregated work overview, sprint and retro dashboards DORA metrics, CI/CD performance insights and code review analytics Collaboration analytics Team Goals based on dev metrics Async stand-ups and developer check-ins via Slack and Email Code quality metrics Automated Code reviews
UserVoice HaticaUserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
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Till we started using Hatica, most managers had 10s of tabs open, sifted through each one, and had to piece together work to get a picture of what’s happening at work. With Hatica, these tabs are gone, and is replaced with one app! Especially the activity dashboards that show all activity along with check-ins from our team. Practically solved all our needs!
This is a young product with ambitious plans to become a comprehensive engineering metrics platform. This means, we can expect great surprises and some room for improvement.
The founders vision is clear and it shows in every release of the product. Plus, with such frequent feature releases, they might just achieve their vision! Responsive founders make the process of reporting bugs and requesting features a breeze and actually see it implemented in the app in a blazing fast turnaround time
Hatica provides all inputs needed for an engineering team! From gauging whether work load is balanced, to understanding people’s actual work hours, to finally looking at code churn - Hatica provides all of these in one place! Would love to see a TV mode so that we can present these dashboards in our workforce planning meetings.
Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
LinearB - LinearB delivers software leaders the insights they need to make their engineering teams better through a real-time SaaS platform. Visibility into key metrics paired with automated improvement actions enables software leaders to deliver more.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Swarmia - Swarmia is an engineering productivity software trusted by 600+ engineering teams worldwide. Use key engineering metrics to unblock the flow, align engineering with business objectives, and drive continuous improvement.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Waydev - Waydev analyzes your codebase from Github, Gitlab, Azure DevOps & Bitbucket to help you bring out the best in your engineers work.
