
UserVoice
Canny.io
Freshdesk
Intercom
tawk.to
LiveAgent
UseResponse
Zendesk
DocuCommit.se
BookStack
GitBook
Confluence
Wiki.js
Outline Wiki
Archbee.io
Daux.io
DocuCommit is a self-hosted documentation platform that stores every page as plain Markdown in your own Git repository. There is no database: every edit is a real commit, so revision history, diffs, and restore come from Git itself, not from a vendor's revision table.
Non-developers get a WYSIWYG editor that writes clean Markdown (toggle to source anytime), a guided three-pane merge when two people edit the same page, and paragraph comments stored in a sidecar file so the Markdown stays clean. Developers get files they can grep, and AI agents can read the entire knowledge base with a git clone. No integration layer, no sync pipeline.
Includes full-text search, draw.io and Mermaid diagrams stored next to the Markdown, and one-click export to Markdown, HTML, and PDF. A desktop app for editing, plus a read-only server (Docker) that publishes the docs to the whole team. Leaving costs nothing: the repo is already yours, so there is nothing to migrate out of.
A startup from Sweden.
UserVoice
DocuCommit.seUserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
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Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โOh yeah, I hacked that together; it was cool but with a few bugs.โ. - Source: dev.to / over 4 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
BookStack - An open source knowledge management application that's focused on ease of use.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
GitBook - Modern Publishing, Simply taking your books from ideas to finished, polished books.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Confluence - Confluence is content collaboration software that changes how modern teams work