UserVoice
Canny.io
Freshdesk
Intercom
tawk.to
LiveAgent
UseResponse
Zendesk
DebugTool
Webvizio
UserVoice DebugToolNo features have been listed yet.
UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
We work in an agency that develops websites mainly in WordPress, and regularly based on our experience over several years of working with multiple clients, we have discovered that one of the main problems between agency-client is communication, which often sometimes is tedious and fruitless, but now with the visual debugger is easy to point in the screen what needs to be changed and do it quickly. Also, we had a problem calculating how much our will cost our services for the customers according to the time spent on their projects but now with the "Time tracking" function, we can know exactly how much time was dedicated to the project and based on that invoice the client with greater certainty.
I think this is a great solution for web designers that needs to clear all visual bugs of a website fast to deliver in less time and get more jobs quickly.
Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โOh yeah, I hacked that together; it was cool but with a few bugs.โ. - Source: dev.to / over 4 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Webvizio - This free website feedback tool & website review software allows managers and teams to collaborate on website revisions in real time. Join for free now!
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
