Software Alternatives, Accelerators & Startups

UserVoice VS Coggle

Compare UserVoice VS Coggle and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Coggle logo Coggle

Coggle is a simple, beautiful, powerful way of structuring information.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Coggle Landing page
    Landing page //
    2022-01-15

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Coggle features and specs

  • User-Friendly Interface
    Coggle provides a simple and intuitive drag-and-drop interface that makes it easy to create and edit mind maps, suitable for users of all skill levels.
  • Real-time Collaboration
    The platform offers real-time collaboration features, allowing multiple users to work on the same mind map simultaneously, which is great for team projects and brainstorming sessions.
  • Version History
    Coggle automatically saves a version history of your mind maps, enabling users to track changes and revert to previous states if needed.
  • Integrations
    Coggle integrates with popular tools like Google Drive, making it easy to export, share, and import documents and mind maps.
  • Cross-Platform Accessibility
    Available as a web application, Coggle can be accessed from any device with an internet connection, providing flexibility and convenience.

Possible disadvantages of Coggle

  • Limited Free Version
    The free version of Coggle has limitations, such as the number of private diagrams you can create. Upgrading to a paid plan is required for more advanced features.
  • Performance Issues
    With very large or complex mind maps, users may experience performance issues such as lag or slow loading times.
  • Limited Customization
    The customization options for colors, fonts, and styles are somewhat limited compared to other mind mapping tools, which can be a drawback for users seeking highly personalized diagrams.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, there is a learning curve for more advanced functionalities, which may require some time and effort to master.
  • Dependency on Internet
    Since Coggle is mainly a web-based application, it requires a stable internet connection to function, limiting offline accessibility.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Analysis of Coggle

Overall verdict

  • Yes, Coggle is generally considered a good tool for creating mind maps and organizing information visually. It is user-friendly and offers collaborative features.

Why this product is good

  • Coggle is appreciated for its simplicity and intuitive design, making it easy to create and share mind maps. The tool's real-time collaboration feature allows multiple users to work on the same diagram simultaneously, which is beneficial for group projects or brainstorming sessions. Additionally, Coggle integrates well with various other tools and platforms, enhancing its usability.

Recommended for

  • Students who need to organize their study notes
  • Teachers creating educational materials
  • Teams looking to brainstorm or plan projects collaboratively
  • Individuals who prefer visual organization tools over traditional note-taking methods

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Coggle videos

Coggle Review - Coggle Mind Map Tool

More videos:

  • Review - Coggle It Review
  • Review - Coggle Review - Visual Mapping Review Series 2014

Category Popularity

0-100% (relative to UserVoice and Coggle)
Customer Feedback
100 100%
0% 0
Brainstorming And Ideation
User Feedback
100 100%
0% 0
Idea Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Coggle

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes โ€“ the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Coggle Reviews

Compare The 10 Best Mind Mapping Software of 2021
Coggleโ€™s useful features include auto-arranging branches, image uploads/attachments, a full change history, and collaborative drawing. You can download your mind maps as PDFs or image files, and you can also export as .mm and text as well as export to Microsoft Visio. Another way to share your mind maps is through embeddable diagrams, meaning that you can display your Coggle...

Social recommendations and mentions

Based on our record, Coggle should be more popular than UserVoice. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โ€œOh yeah, I hacked that together; it was cool but with a few bugs.โ€. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

Coggle mentions (12)

  • I tried and failed
    I find that reflecting on my experiences and going out of my way to really analyze the pitfalls and things done correctly helps a lot. I normally use coggle.it to mind map the whole experience overview and then which elements of the project seemed to be improvements and which parts where potentially poorly executed. I often find a lot more nuance this way than just scanning over it in my head. Source: about 3 years ago
  • How do I guide the Web dev?
    In any case, any software that can create a visualization of a tree-like diagram will do the job. I'd recommend https://coggle.it/. Source: almost 4 years ago
  • Mind Maps
    I have spent more time than I'd like to admit researching the different programs out there. Mindmup , Coggle, and Mindmesiter came the closest, but definitely not perfect. These are some of the features I am looking for:. Source: almost 4 years ago
  • Need help reviewing my thought process around organizing my data
    Did it using https://coggle.it .. I have mindmaps self-hosted too but I feel this is much easier on the eye. Source: almost 4 years ago
  • Question: is there a comprehensive list of people who are part of the fandom menace?
    Ah, because I found this mapping website called coggle.it and I was just wondering what if we made a map of including all the members of the fandom menace to see how big and how many members or connections they have, that's all really. Source: about 4 years ago
View more

What are some alternatives?

When comparing UserVoice and Coggle, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Xmind - Xmind is a brainstorming and mind mapping application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.