UserVoice
Canny.io
Freshdesk
Intercom
tawk.to
LiveAgent
UseResponse
Zendesk
Blockpit
Koinly
Coinpanda
TokenTax
CoinTracker
CoinLedger
ZenLedger
Accointing
UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
Blockpit is recommended for cryptocurrency investors and traders who need a streamlined solution for managing their tax obligations. It's particularly useful for those who engage in frequent trading or use multiple exchanges and wallets, as well as accountants who manage crypto portfolios for clients.
Based on our record, Blockpit should be more popular than UserVoice. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
I am part of the Blockpit team - a crypto tax software startup based in Austria (https://blockpit.io/). We are dedicated to enhancing our product based on valuable feedback from savvy crypto users, especially from the UK. Source: over 3 years ago
Some options are https://blockpit.io and lila’s ledger https://dfkreport.cognifact.com/. Source: over 3 years ago
Maybe if you don't know it already give it a try :) blockpit. Source: about 4 years ago
Every Bitpanda user can now use blockpit.io free of charge for all bitpanda transactions. Doing your taxes just got cheaper and easier :). Source: over 4 years ago
If you are staking and depending on which chain, blockpit.io works better for me. Source: over 4 years ago
Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Koinly - Koinly is the easiest way to monitor your crypto activity & file your taxes.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Coinpanda - Calculate & file tax reports for Bitcoin and cryptocurrencies. Made for traders and investors.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
TokenTax - Crypto taxes made easy. TurboTax for cryptocurrency.