Software Alternatives & Startups

UserTesting.com VS Rev.com

Compare UserTesting.com VS Rev.com and see what are their differences

UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Rating
0 reviews
Pricing
Free trial
Rev.com

Transcriptions, captions, and subtitles that are affordable, fast, and high-quality.

Rating
0 reviews
Pricing
Open source
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

UserTesting.com might be a bit more popular than Rev.com. We know about 101 links to it since March 2021 and only 79 links to Rev.com.

social mentions
101 vs 79
User Experience popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

UserTesting.com
Rev.com
Website usertesting.com rev.com
Pricing
Open source Official pricing
Company Startup from the United States · 500 - 999 employees · 2007 Startup from the United States · 250 - 499 employees · 2010
Listed in

About UserTesting.com and Rev.com

In their own words, as submitted to SaaSHub.

UserTesting.com
Rev.com

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

Read more about UserTesting.com

No description of Rev.com yet.

Features and specs

What each product offers, as listed by its team.

UserTesting.com 7 features
Rev.com 6 features
  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.
  • Speed
    Rev.com offers fast turnaround times, often delivering transcriptions within 24 hours or less for standard files.
  • Accuracy
    Rev.com is known for its high accuracy rate in transcription services, often exceeding 99% accuracy for clear audio.
  • Ease of Use
    The platform has an intuitive interface, making it easy to upload files and receive completed transcriptions or captions.
  • Variety of Services
    Rev.com provides a range of services including transcription, captions, subtitles, and translations.
  • Human Transcription
    Rev relies primarily on human transcribers, which generally leads to higher accuracy compared to automated transcription services.
  • Customer Support
    Rev offers responsive customer service to help address issues or concerns promptly.

Possible disadvantages

  • Cost
    Rev.com is relatively more expensive than some competitors, with transcription costs at $1.50 per audio minute.
  • Privacy Concerns
    Since humans handle the transcriptions, there might be concerns regarding the privacy and confidentiality of sensitive information.
  • Audio Quality Dependence
    The accuracy of the transcription can significantly drop if the audio quality is poor or has background noise.
  • Manual Review
    Despite the high accuracy, manual review is sometimes necessary to ensure the transcription meets specific formatting or content requirements.
  • Limited Languages
    While Rev.com offers transcription in multiple languages, the variety is less extensive compared to some other providers.

Analysis

An editorial look at what each product does well and who it suits.

UserTesting.com
Rev.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Overall verdict

  • Yes, Rev.com is considered a good service for those needing reliable transcription, captioning, and translation. It offers a combination of quality, speed, and cost-effectiveness, making it a favored option in the industry.

Why this product is good

  • Rev.com is renowned for its high-quality transcription, captioning, and translation services. It has built a strong reputation due to its accuracy, quick turnaround times, and competitive pricing. The platform employs a large network of professional freelancers to ensure that the work is done efficiently and to a high standard. User-friendly interface and customer support are additional factors that contribute to its positive reviews.

Recommended for

  • Content creators needing video captioning and subtitling.
  • Researchers and journalists requiring accurate transcriptions.
  • Businesses looking for translation services for documents or audio.
  • Podcasters and media producers who need quick and reliable transcription.

Videos

Walkthroughs and reviews on video.

UserTesting.com 1 video + Add
Rev.com 3 videos + Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

MAKING EASY MONEY ON REV.COM: Scam or Worth it?

More videos

  • - HOW MUCH CAN YOU MAKE IN 1 WEEK ON REV? Rev.com Review (2019)
  • - Review of Rev.com: Is Rev Worth It?

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
UserTesting.com
Rev.com
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using UserTesting.com and Rev.com. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

UserTesting.com no reviews yet
Rev.com no reviews yet

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

UserTesting.com 101 mentions
Rev.com 79 mentions
  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: almost 3 years ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across... Source: almost 3 years ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: almost 3 years ago

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  • Ryanair wins screen scraping case against Booking.com in US court ruling
    Minimum wage is not applicable for gig work. It would basically be the same business model as companies like https://rev.com, which can be <$1 per video transcribed. - Source: Hacker News / over 2 years ago
  • **Unlocking Financial Freedom: Your Ultimate Guide to Making Money from Home**
    15. Transcription Services: If you have excellent listening and typing skills, transcription work can be a viable option. Platforms like TranscribeMe and Transcribe Speech to Text | Rev offer transcription gigs that allow you to earn... Source: about 3 years ago
  • Can I automate text replacement?
    It seems like you could send it out to a translation company (like rev.com) and get a .srt that you could re-import back into Premiere. https://www.youtube.com/watch?v=uWlm6ZCfdsQ. Source: over 3 years ago

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Alternatives to UserTesting.com and Rev.com

When comparing UserTesting.com and Rev.com, you can also consider the following products.