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HappyScribe VS UserTesting.com

Compare HappyScribe VS UserTesting.com and see what are their differences

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HappyScribe logo HappyScribe

Happy Scribe automatically transcribes your interviews

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!
  • HappyScribe Landing page
    Landing page //
    2023-09-17
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

HappyScribe

Website
happyscribe.com
Pricing URL
Official HappyScribe Pricing
$ Details
-
Release Date
-
Edit details

UserTesting.com

Website
usertesting.com
Pricing URL
Official UserTesting.com Pricing
$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Darrell Benatar
Employees
500 - 999
Edit details

HappyScribe features and specs

  • High Accuracy
    HappyScribe uses advanced AI algorithms to provide high transcription accuracy, which can be critical for professional and academic use.
  • Multiple Language Support
    The platform supports transcription and subtitling in multiple languages, making it versatile for users around the world.
  • User-Friendly Interface
    HappyScribe offers an intuitive and easy-to-navigate interface, reducing the learning curve for new users.
  • Collaboration Features
    The platform allows multiple users to collaborate on a single project, which is useful for teams working on shared content.
  • Integration Options
    HappyScribe offers integrations with other tools like Dropbox and Google Drive, simplifying the workflow for users already using these services.

Possible disadvantages of HappyScribe

  • Cost
    While competitive, the pricing may be considered high by individual users and small businesses compared to some other transcription services.
  • Limited Free Tier
    The free tier has limited functionality, which means users have to subscribe to enjoy the full range of features.
  • Processing Time
    Depending on the length and complexity of the audio/video file, the transcription process can take a significant amount of time.
  • Speaker Identification
    While the transcription is generally accurate, speaker identification can sometimes be less precise, particularly in conversations with multiple participants.
  • Internet Dependence
    As a cloud-based service, a stable internet connection is required for optimal performance, which may not be ideal for users with unreliable internet service.

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Analysis of HappyScribe

Overall verdict

  • HappyScribe is a strong choice for those looking for reliable transcription and subtitling services. With its combination of speed, accuracy, and ease of use, it meets the needs of many users effectively. While some may find the cost a consideration, its features and quality of service often justify the investment.

Why this product is good

  • HappyScribe is a well-regarded tool because it offers efficient transcription and subtitling services. It utilizes advanced AI technology to convert audio and video files into text quickly and accurately. Users appreciate its user-friendly interface, multilingual support, and the ability to export files in various formats. The platform's built-in editor allows for easy corrections and adjustments, making it a popular choice among content creators, podcasters, and professionals who require high-quality transcripts and subtitles.

Recommended for

  • Content creators needing accurate subtitles
  • Podcasters looking to transcribe episodes
  • Journalists who require quick turnaround on interviews
  • Researchers needing transcripts for qualitative analysis
  • Any professional in need of reliable multilingual transcription services

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

HappyScribe videos

+ Add

money

UserTesting.com videos

+ Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category Popularity

0-100% (relative to HappyScribe and UserTesting.com)

HappyScribe

UserTesting.com

Transcription
100 100%
Transcription
0% 0
User Experience
0 0%
User Experience
100% 100
AI
100 100%
AI
0% 0
Usability
0 0%
Usability
100% 100

User comments

Share your experience with using HappyScribe and UserTesting.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HappyScribe and UserTesting.com

HappyScribe Reviews

10 Best Free Transcription Software & Tools for Quick Transcripts
If you're looking for a free transcription editor, then Happyscribe is a suitable option for you. They also offer an automatic transcription tool, but only the first 10 minutes of your recordings are free. Happyscribe is an online platform that's easy to use and has a great accuracy rate for both video and audio files.
Source: riverside.fm
15 Best AI Transcription Software & Services
While HappyScribe is a valuable tool for those seeking an affordable transcription service with basic editing features, its accuracy rate may be a concern for users with stringent accuracy requirements.
Source: escribr.com

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Source: www.socialpros.co
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
Source: blog.uxtweak.com
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
Source: blog.uxtweak.com

Social recommendations and mentions

Based on our record, UserTesting.com seems to be a lot more popular than HappyScribe. While we know about 101 links to UserTesting.com, we've tracked only 3 mentions of HappyScribe. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HappyScribe mentions (3)

  • I need to translate some videos and audios from Russian to Spanish(or English) Is there some site or app I could use?
    Happyscribe.com is quite nice for that, with automated voice recognition and a WYSIWYG interface for subtitling (though I've never used it with Russian). Source: over 2 years ago
  • Two questions (title translation and location country)
    I have just found happyscribe.com. I am trying it and it translated quite good. I have to change perhaps 10% of the words. Source: over 2 years ago
  • Looking for group conversations with transcriptions
    This is more of a question than an answer, but has anyone used an online audio transcription site to create an English transcription directly from a Spanish language audio podcast MP3 file? I was just looking into this this morning, and seems like there are some services out there that will do this, either for free for small files (10 min) or at what seems like a reasonable price. I was looking at veed.io,... Source: almost 3 years ago

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

What are some alternatives?

When comparing HappyScribe and UserTesting.com, you can also consider the following products

Trint - Transcribe spoken words from your video & audio files

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Otter.ai - Your AI meeting assistant that takes live notes and generates summaries and other insights using Meeting GenAI.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Sonix.ai - Automatically convert audio & video to text in minutes

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

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