Software Alternatives & Startups

UserTesting.com VS Appian

Compare UserTesting.com VS Appian and see what are their differences

UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Rating
0 reviews
Pricing
Free trial
Appian

See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, UserTesting.com seems to be a lot more popular than Appian. While we know about 101 links to UserTesting.com, we've tracked only 7 mentions of Appian.

social mentions
101 vs 7
User Experience popularity
100% vs 0%
alternatives listed
224 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

UserTesting.com
Appian
Website usertesting.com appian.com
Pricing
Company Startup from the United States · 500 - 999 employees · 2007
Listed in

About UserTesting.com and Appian

In their own words, as submitted to SaaSHub.

UserTesting.com
Appian

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

Read more about UserTesting.com

No description of Appian yet.

Features and specs

What each product offers, as listed by its team.

UserTesting.com 7 features
Appian 6 features
  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.
  • Low-Code Development
    Appian allows users to create applications with minimal hand-coding, catering to business analysts and developers alike. Its drag-and-drop interface simplifies development and accelerates time-to-market.
  • Process Automation
    Appian excels in automating complex business processes, improving operational efficiency, and reducing human error. Its powerful BPM tools streamline workflows effectively.
  • Integration Capabilities
    Appian provides strong integration capabilities with various third-party systems, databases, and cloud services. This ensures that applications can seamlessly communicate with existing enterprise systems.
  • Enterprise-Grade Security
    Appian offers robust security features, including role-based access control and data encryption, making it suitable for businesses with stringent security requirements.
  • Scalability
    As a cloud-native platform, Appian is highly scalable, supporting the needs of growing enterprises by easily handling increased loads and more complex applications.
  • User Experience
    The platform provides a user-friendly interface, both for developers building the applications and end-users interacting with them, enhancing overall user satisfaction.

Possible disadvantages

  • Cost
    Appian can be expensive, particularly for small to medium-sized businesses. Its pricing model might not be feasible for organizations operating on a limited budget.
  • Learning Curve
    Although it simplifies development, mastering Appian still requires a learning curve. Users need to invest time in training, which can slow down the initial development phase.
  • Complex Customization
    Highly tailored or very specific customizations can be challenging to implement within Appian. Some complicated functionalities may require extensive workarounds.
  • Limited Offline Functionality
    Appian's offline capabilities are limited, which can be a disadvantage for field services or users who need to access the application without a reliable internet connection.
  • Vendor Lock-In
    Due to its proprietary technology, organizations may face vendor lock-in, making it challenging to migrate applications or data to another platform if needed.
  • Performance Issues at Scale
    While Appian is scalable, some users report performance issues when running extremely large and complex applications, which can impact user experience and overall efficiency.

Analysis

An editorial look at what each product does well and who it suits.

UserTesting.com
Appian

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

No analysis of Appian yet.

Videos

Walkthroughs and reviews on video.

UserTesting.com 1 video + Add
Appian 3 videos + Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Appian CEO: Delivering ‘Mission-Critical’ Software | Mad Money | CNBC

More videos

  • - This is Appian
  • - Appian Application Designer: Build Applications in Days, not Years

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
UserTesting.com
Appian
100% 100%
0% 0%
0% 0%
BPM
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using UserTesting.com and Appian. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

UserTesting.com no reviews yet
Appian no reviews yet

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

UserTesting.com 101 mentions
Appian 7 mentions
  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: almost 3 years ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across... Source: almost 3 years ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: almost 3 years ago

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Alternatives to UserTesting.com and Appian

When comparing UserTesting.com and Appian, you can also consider the following products.