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Usersnap VS LogicMonitor

Compare Usersnap VS LogicMonitor and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

LogicMonitor logo LogicMonitor

LogicMonitor is the SaaS performance monitoring platform for the world's best IT teams. Deploy Fast, Monitor More, Improve Ops.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • LogicMonitor Landing page
    Landing page //
    2023-10-18

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

LogicMonitor

Website
logicmonitor.com
Pricing URL
Official LogicMonitor Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

LogicMonitor features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

LogicMonitor videos

+ Add

An Introduction to LogicMonitor

More videos:

  • Review - Step Inside LogicMonitor [OUTDATED 2/4/20]
  • Review - Ted Baker Customer Fireside Chat | LogicMonitor Level Up Event June 2019

Category Popularity

0-100% (relative to Usersnap and LogicMonitor)

Usersnap

LogicMonitor

Customer Feedback
100 100%
Customer Feedback
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

Share your experience with using Usersnap and LogicMonitor. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and LogicMonitor

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

LogicMonitor Reviews

Top 10 PRTG Alternatives for Monitoring Networks and IT Infrastructure
If you’re not looking to be overwhelmed with network alerts, consider using LogicMonitor to automatically identify and take action for the most important alerts with 90% less noise.
Source: www.networkstraining.com
7 Best Containerization Software Solutions of 2022
LogicMonitor’s dynamic topology mapping feature provides an at-a-glance view of your entire infrastructure, including networks, servers, containers, and more.
Source: techgumb.com
8 Dynatrace Alternatives to Consider in 2021
LogicMonitor is a massive proponent of hybrid IT. It is extensible and secure infrastructure monitoring on a single platform. With over 2,000 integrations available, it is a powerful package with many features that support configuration monitoring and AIOps early warning systems.
Source: scoutapm.com
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Their Auto-Discover feature scans your systems and pulls data and information into easy to read graphs and data points that help you manage and monitor pain points. LogicMonitor helps you be more proactive about monitoring mission critical systems and lets you look at historical data to plan for future growth and capacity planning.
Source: www.ittsystems.com
15 Best IT Monitoring Tools and Software
LogicMonitor offers monitoring templates and frequently expands to include new features that increase its functionality.
Source: blog.inedo.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

LogicMonitor mentions (0)

We have not tracked any mentions of LogicMonitor yet. Tracking of LogicMonitor recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and LogicMonitor, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Marker.io - Visual feedback and bug reporting tool for websites

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Zabbix - Track, record, alert and visualize performance and availability of IT resources

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