Usersnap VS DebugMe

Compare Usersnap VS DebugMe and see what are their differences

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Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

DebugMe

DebugMe is a simple bug tracker for web designers and developers. Bug tracking, browser testing and giving visual feedback was never easier. Try it for FREE

Landing page //
2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Landing page //
2022-07-27

Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January

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DebugMe

Website: debugme.eu
Pricing URL: -
$ Details: -
Platforms: -
Release Date: -

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Usersnap features and specs

Screen recording
Voice recording
Feedback widget
Feedback boards
Feedback & Commenting
Bug Tracking
Integrations
Feedback Collector
Flexible Pricing
NPS Widget
Customer Support
Customer Feedback Widget
Customer portal
Surveys

DebugMe features and specs

Visual Feedback
DebugMe allows users to provide visual feedback directly on the web page by capturing screenshots and adding comments, making it easier for developers to understand issues.
Collaboration
The tool facilitates collaboration among team members by allowing them to share issues and solutions with each other, streamlining the debugging process.
Browser Extension
DebugMe offers a browser extension that simplifies the process of reporting bugs and feedback directly from the browser, improving usability.
Integration
The platform integrates with popular project management tools like Trello, JIRA, and Slack, allowing for seamless workflow integration and issue tracking.
Ease of Use
Users often find DebugMe intuitive and easy to use, with no extensive onboarding required, making it accessible to non-technical users.

Possible disadvantages of DebugMe

Limited Features
Compared to more comprehensive debugging tools, DebugMe might lack advanced features needed by large teams for complex projects.
Pricing
For some users, the pricing model may not be suitable, particularly for smaller teams or individual developers operating on a tight budget.
Performance
Some users have reported performance issues, such as the tool slowing down during use, likely impacting efficiency during the debugging process.
Security Concerns
There may be concerns about data privacy and security, as using a third-party tool involves sharing potentially sensitive information.
Learning Curve
While generally user-friendly, some users may still experience a learning curve when initially setting up and using the tool effectively.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

DebugMe videos

+ Add

DebugMe: A simple visual feedback & bug tracking tool

Category Popularity

0-100% (relative to Usersnap and DebugMe)

Usersnap

DebugMe

Customer Feedback

91 91%

Customer Feedback

9% 9

User Feedback

100 100%

User Feedback

0% 0

Visual Bug Reports

88 88%

Visual Bug Reports

12% 12

Visual Feeback

0 0%

Visual Feeback

100% 100

User comments

Share your experience with using Usersnap and DebugMe. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and DebugMe

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

DebugMe Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Another customer feedback tool that collects visual feedback (and offers bugtracking!) is DeBugMe. It has a built-in issue tracking tool and project management solution. For reporting issues, the tool includes a feedback toolbar which allows you to annotate the page. To review all bugs and feedback, DeBugMe also offers its own kanban board and can be integrated with Jira,...

Source: mopinion.com

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017

DeBugMe is a visual feedback tool that has a built-in bug tracking solution. Using a toolbar, users can easily annotate the page in view by drawing, highlighting, blacking out certain areas or even dropping a pin. In terms of project management, this tool is great for small teams. DeBugMe can be integrated with a wide range of other tools, including Jira, Trello, Pivotal...

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

DebugMe can track bugs visually and then embed code to the Meta tag of the website to resolve tracked issues. Clients can also include comments within the website by accessing it from any kind of web browsers. DebugMe tool acts as a meeting spot for the web developer, client and teams and then accomplish to be a complete project management solution. It has a creative toolbar...

Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: almost 2 years ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 3 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 3 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 3 years ago