Software Alternatives & Reviews

zipBoard VS Usersnap

Compare zipBoard VS Usersnap and see what are their differences

zipBoard logo zipBoard

ZipBoard is a web-based visual bug tracking & issue tracking tool that helps developers, testers and project managers collaborate during website and elearning development.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • zipBoard Landing page
    Landing page //
    2023-01-21
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

zipBoard features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

zipBoard videos

How to review a website - Annotate and visually review a website | zipBoard

More videos:

  • Review - Live annotation and review for websites | Reviewing websites and web projects - zipBoard

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to zipBoard and Usersnap)
Visual Feeback
35 35%
65% 65
Customer Feedback
20 20%
80% 80
Visual Bug Reports
24 24%
76% 76
Project Management
100 100%
0% 0

User comments

Share your experience with using zipBoard and Usersnap. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare zipBoard and Usersnap

zipBoard Reviews

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
zipBoard is a popular tool used to review and collaborate on websites. It’s easy to get started using this visual bug tracker as the user only needs to enter their website URL or start uploading mock images. Additionally, zipBoard has a central task manager that enables users to easily track issues and share with team members. Integrations with JIRA and Slack are available....
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
zipBoard is an easy bug tracker tool that works across different kinds of web designs identifying every bug effortlessly. It can handle large, complex, website development projects without the hassles of email collaborations. zipBoard is always active over the clouds and allows developers to add comments and suggestions within the central task manager board.

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Usersnap should be more popular than zipBoard. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

zipBoard mentions (2)

  • Looking for beta testers for a cloud based PDF markup tool
    Thank you for helping out. You can sign up at zipboard.co. I would also be happy to set up a call to walk you through the product and get feedback. Let me know what would be better. Source: over 1 year ago
  • Challenges with the course review process
    So frustrating, especially when your reviewers have no way of communicating or adding to existing comments rather than adding conflicting comments! Have you considered using a tool that allows all of the reviewers' feedback to be in the same place so your team and reviewers can have conversations in the content? A review tool like https://zipboard.co might be a good solution! Source: about 2 years ago

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 11 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / over 1 year ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing zipBoard and Usersnap, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

TrackDuck - Visual feedback for web design and development.

Marker.io - Visual feedback and bug reporting tool for websites

Userback - Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

Invision - Prototyping and collaboration for design teams