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Uptime.com VS Intercom

Compare Uptime.com VS Intercom and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Uptime.com logo Uptime.com

Everything you require for unified availability monitoring Simple & intuitive industry leading Enterprise-grade features delivered at a fair price, that are continuously improving.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Uptime.com Landing page
    Landing page //
    2023-12-01

With one-minute website uptime check intervals, and detailed downtime reporting to any device, Uptime.com monitoring offers effortless protection. Why check website availability manually when you can enjoy always-on website uptime monitoring? Our automated alerts dramatically reduce the time it takes to check website uptime and downtime and puts more time back in your day.

  • Intercom Landing page
    Landing page //
    2023-07-05

Uptime.com videos

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Intercom videos

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Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Uptime.com and Intercom)

Uptime.com

Intercom

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Website Monitoring
100 100%
Website Monitoring
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Uptime.com and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Uptime.com and Intercom

Uptime.com Reviews

Top 48+ Best Website Monitoring Software
Uptime Cloud Monitor provides essential monitoring capabilities, giving you everything you need to identify and react to cloud infrastructure issues – from user experience all the way to the database. Understanding the complex nature of today’s IT infrastructures, we include out-of-the-box and fully customizable dashboards, alerts, and management reports to match the needs...
Source: cloudsmallbusinessservice.com
#10 Best Website Monitoring Tools [2022]
UptimeRobot is a website monitoring tool that offers various monitoring services that is more than enough to make sure that your site run with optimal performance and close to nil downtime. Ping monitoring, and port monitoring services offered by UptimeRobot make sure your network is working without any issue. UptimeRobot services are so reliable that if there is any...
Source: todaystechworld.com
10 Best Services to Monitor Website Uptime
Uptime monitoring services are your online security guards that provide an extra layer of defense for your system by catching suspicious activity in your system and the unintended behavior of your website. They offer numerous benefits in the financial and efficiency aspects. Let’s consider some of their features to unveil their potential:
Source: designmodo.com
Top 13 Best Pingdom Alternatives 2019 to Monitor Websites
Featuring various benefits here comes Uptime.com. With this one tool, you can analyze the DNS, Webserver, mail servers and malware instantaneously. It can also perform the PING monitoring. They are Offering 30 locations across the globe for testing. The company claims to have some giant happy customers including AMD, IBM, and CISCO, etc. So what makes them superior than...
Source: www.hostingsprout.com
Top 15 Website Monitoring Tools
Uptime is another great website monitoring tool that focuses on reliability and easy setup. They are used by clients such as AARP, IBM, Cisco, and Kraft. Uptime also includes additional features such as transaction monitoring, page speed analysis & monitoring, virus & malware scanning, and real user monitoring (RUM).
Source: www.keycdn.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Uptime.com mentions (0)

We have not tracked any mentions of Uptime.com yet. Tracking of Uptime.com recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Uptime.com and Intercom, you can also consider the following products

UptimeRobot - Free Website Uptime Monitoring

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring

Drift - A messaging app that helps you grow your business.

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