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Thunderbird VS Keeping

Compare Thunderbird VS Keeping and see what are their differences

Thunderbird

Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

Rating
0 reviews
Alternatives Is it good?
Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
cobwebs.app
Tap a thing and the counter resets. A quiet, local-first day counter for the things you keep meaning to do. No account needed, no spreadsheet. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Email popularity
100% vs 0%
alternatives listed
240+ vs 87

Base details

Website, pricing, platforms and company facts side by side.

Thunderbird
Keeping
Website thunderbird.net keeping.com
Pricing —
Paid Free trial Official pricing
Company — Startup from the United States · 1 - 9 employees · 2020
Listed in
Email Email Clients Calendar Enterprise Communication +1
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8

About Thunderbird and Keeping

In their own words, as submitted to SaaSHub.

Thunderbird
Keeping

No description of Thunderbird yet.

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Features and specs

What each product offers, as listed by its team.

Thunderbird 5 features
Keeping 6 features
  • Free and Open Source
    Thunderbird is completely free to use and its source code is open to the public, allowing for community-driven development and transparency.
  • Customization
    The application supports a variety of extensions and themes, enabling users to personalize their email client according to their preferences.
  • Cross-Platform
    Thunderbird is available on multiple operating systems including Windows, macOS, and Linux, providing flexibility for users on different platforms.
  • Robust Security
    Thunderbird offers strong security features such as built-in phishing protection, spam filters, and support for S/MIME and OpenPGP for encrypting email messages.
  • Integrated Calendar
    The Lightning extension allows for efficient scheduling and includes calendar features directly within the email client.

Possible disadvantages

  • Performance Issues
    Some users report that Thunderbird can become sluggish, particularly when handling large email archives or multiple accounts.
  • Less Intuitive UI
    The user interface can seem dated and may not be as intuitive or sleek compared to other modern email clients.
  • Limited Mobile Support
    Thunderbird does not have an official mobile app, causing inconvenience for users who need access to their emails on the go.
  • Dependency on Extensions
    While customization is a strength, relying on extensions for key features can sometimes lead to compatibility issues, especially after updates.
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice

Videos

Walkthroughs and reviews on video.

Thunderbird 3 videos + Add
Keeping 2 videos + Add

Thunderbird Review Holiday World Launched Wing Coaster

More videos

  • - Here's Why the 2002 Ford Thunderbird Was a Retro Failure
  • - MotorWeek | Retro Review: 1989 Ford Thunderbird SC (Update)

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Thunderbird
Keeping
100% 100%
Email
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Email Clients
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing Thunderbird and Keeping.

How would you describe the primary audience of your product?

Keeping's answer:

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Thunderbird and Keeping. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Thunderbird no reviews yet
Keeping no reviews yet
  • 10 Best Alternatives to Microsoft Outlook to Try in 2023
    mysignature.io · Oct 2023

    Mozilla Thunderbird is an open-source email client developed by the Mozilla community. For people who like having their email offline, a range of customization options, robust data protection and privacy features, and...

  • 11 Top Outlook Alternatives to Try
    kinsta.com · Sep 2023

    Thunderbird’s interface takes a hint from Mozilla Firefox and other popular browsers and lets you open multiple emails in separate tabs. There are a lot of options to customize the look and feel of your inbox, as well...

  • 10 BEST Outlook Alternatives in 2023
    www.guru99.com · Sep 2023

    Thunderbird is an open-source, cross-platform email suite. It is one of the best Mac mail applications that provides easy to use wizard for setting account. This software helps you to personalize the email the way you...

View more

Alternatives to Thunderbird and Keeping

When comparing Thunderbird and Keeping, you can also consider the following products.

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