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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Thumbtack should be more popular than Freshdesk. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
As to your photos: invest in these. Don't post selfies, rather *hire* a professional or semi-professional photographer and do this the right way. You can find one via thumbtack.com, expect to spend $150-200 and you'll get some amazing photos. Source: about 1 year ago
Other than bark.com, thumbtack.com, findmytrainer.com, or the many other sites and apps that connect clients to trainers? Even a google search for "athletic trainers [my town]" yields dozens of results in any sizable community, and there's lots of review and feedback components for these listings. What do you envision bringing to the table that these sites and apps aren't already doing that would make it... Source: about 1 year ago
I use airtable as a arm and I would like for leads from a job board (thumbtack.com) to automatically link to my base. Anyone have experience creating a extension to do this? Source: over 1 year ago
There are a handful of reasonable virtual training options (Kickoff and CoPilot for example) FindYourTrainer.com, bark.com, and thumbtack.com all have ways to search for trainers near you that will come to you, also. Source: over 1 year ago
Once he has some experience and a better portfolio, he can try getting some clients of his own. You can try using something like thumbtack.com or bark.com. Or he can contact some local realtors directly. Print up some promotional material and bring it to their offices. Source: almost 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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