Software Alternatives, Accelerators & Startups

Thumbtack VS Zendesk

Compare Thumbtack VS Zendesk and see what are their differences

Thumbtack logo Thumbtack

When you need to hire someone — a landscaper, a DJ, anyone — Thumbtack finds them for you for free. Get estimates right now from pros ready to do the job.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Thumbtack Landing page
    Landing page //
    2023-06-26
  • Zendesk Landing page
    Landing page //
    2024-05-06

Thumbtack features and specs

  • Headquarters: San Francisco, CA

Zendesk features and specs

No features have been listed yet.

Thumbtack videos

Thumbtack Review 2020: Failing Results of Lead Generation EXPLAINED

More videos:

  • Review - Thumbtack is a joke! Stay so far away from this company!
  • Review - Thumbtack Review 2020: Is it Better Than Taskrabbit?

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Thumbtack and Zendesk)
Work Marketplace
100 100%
0% 0
Customer Support
0 0%
100% 100
Home Services
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Thumbtack and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Thumbtack and Zendesk

Thumbtack Reviews

Over 50 Websites Like Thumbtack To Help Service Pros Find More Work
Thumbtack? Angie’s List? Home Advisor? Websites like Thumbtack? There are so many costs to advertising online including membership costs, costs per lead and so this is often a forgotten expense you have to take into consideration.
Source: workiz.com
12 Best Sites Like Thumbtack Alternatives for Home Projects (2020)
Thumbtack has been around since 2008, and competition has blossomed. The following represent some of the most popular alternative sites like Thumbtack – one of which is sure to help you tackle your next big project.
37 Apps Like Thumbtack To Help You Pick Up More Work in Your Field
If you’ve had success with Thumbtack, one of these platforms might be right for you, as well. You never know which of these platforms becomes the next big home service marketplace. Signing up early and scoring a couple of stellar reviews can give you a competitive advantage once the site really catches on.
10 Best Lead Generation Services for Lawyers [Reviews]
Thumbtack uses a variety of marketing strategies from advertising to content to social media to drive people to its website. They also already have millions of users who know about Thumbtack and use it on a repeat-basis for finding service providers.
Source: lexicata.com
Find the right marketplace for your tutoring business
Thumbtack markets themselves as “a marketplace for accomplishment” — they put people in touch with local professionals to get jobs done. Here’s a high-level look at Thumbtack:

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Thumbtack should be more popular than Zendesk. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Thumbtack mentions (21)

  • I’ve been on Seeking for a while now and not luck at all , am I ugly ?
    As to your photos: invest in these. Don't post selfies, rather *hire* a professional or semi-professional photographer and do this the right way. You can find one via thumbtack.com, expect to spend $150-200 and you'll get some amazing photos. Source: about 1 year ago
  • What do you think about a fitness marketplace?
    Other than bark.com, thumbtack.com, findmytrainer.com, or the many other sites and apps that connect clients to trainers? Even a google search for "athletic trainers [my town]" yields dozens of results in any sizable community, and there's lots of review and feedback components for these listings. What do you envision bringing to the table that these sites and apps aren't already doing that would make it... Source: about 1 year ago
  • Integrating leads with airtable.
    I use airtable as a arm and I would like for leads from a job board (thumbtack.com) to automatically link to my base. Anyone have experience creating a extension to do this? Source: over 1 year ago
  • How to find a freelance personal trainer?
    There are a handful of reasonable virtual training options (Kickoff and CoPilot for example) FindYourTrainer.com, bark.com, and thumbtack.com all have ways to search for trainers near you that will come to you, also. Source: over 1 year ago
  • Dad wants to be a real estate photographer
    Once he has some experience and a better portfolio, he can try getting some clients of his own. You can try using something like thumbtack.com or bark.com. Or he can contact some local realtors directly. Print up some promotional material and bring it to their offices. Source: almost 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Thumbtack and Zendesk, you can also consider the following products

TaskRabbit - TaskRabbit connects you to safe and reliable help in your neighborhood.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freelancer.com - Search for jobs related to Www freelancer com homepage or hire on the world's largest freelancing marketplace with 12m+ jobs. It's free to sign up and bid on jobs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!