Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
TaskRabbit might be a bit more popular than Freshdesk. We know about 13 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Set up an account on taskrabbit.com or similar and refer them to continue from there. If the market is dead, I'd certainly take it. Source: 11 months ago
Maybe taskrabbit.com, I'm sure there are competitors now too. Source: 12 months ago
There is a website called taskrabbit.com that tries to put people who need small stuff done with people who can do it. Need someone to wait in line for you? Check the site. Someone to put together a IKEA desk? Check the site. Source: about 1 year ago
Possibly checkout taskrabbit.com or fiverr. Com - you can sell your services through them. Source: over 1 year ago
Heya! I do a lot of this, doing BRRRRs in 2 markets out of state, and not visiting them (by design). 1. GC - first layer of management 2. Agent - to check in on property 1-2 times every 2 weeks, no management responsibilities 3. 3rd party - I hire someone local who ISNT being paid by the transaction (GC/Agent) to go in the property and take 140 pictures and upload them to me or our remote team directly. This... Source: almost 2 years ago
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