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ThoughtBuzz VS PlayVox

Compare ThoughtBuzz VS PlayVox and see what are their differences


ThoughtBuzz is a fully managed Social Media Intelligence Platform and mobile friendly social media monitoring tool that gives you real-time insights into your social media performances and success.

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
ThoughtBuzz Landing Page

  sserve.thoughtbuzz.comSoftware by ThoughtBuzz

PlayVox Landing Page

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

ThoughtBuzz base details
Categories
Monitoring Tools Customer Feedback Online Reviews
Website thoughtbuzz.com  
Pricing URL-
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PlayVox base details
Categories
Work Management Customer Feedback Quality Management Customer Service
Website playvox.com  
Pricing URL Official PlayVox Pricing  
Details $-
Platforms
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Release Date-

PlayVox Pricing PlayVox Pricing screenshot
Category Popularity beta
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What are some alternatives?
When comparing ThoughtBuzz and PlayVox, you can also consider the following products

REPUTOLOGY - Web Review Management and Monitoring platform that helps multi-location businesses improve

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NUVI - NUVI - Real-Time Social Intelligence

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Cision - Vocus: A Cision Company

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.