What are some alternatives?
REPUTOLOGY - Web Review Management and Monitoring platform that helps multi-location businesses improve
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
NUVI - NUVI - Real-Time Social Intelligence
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Cision - Vocus: A Cision Company
8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.