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TextNow VS Keeping

Compare TextNow VS Keeping and see what are their differences

TextNow

TextNow is a mobile virtual network operator (MVNO) that provides a free phone service to users by using other cellular networks coverage.

TextNow Landing page
Rating
0 reviews
Alternatives Is it good?
Keeping

Turns Google Workspace Into Your Team’s Help Desk

Keeping Keeping Thumbnail
Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Communication popularity
100% vs 0%
alternatives listed
160 vs 87

Base details

Website, pricing, platforms and company facts side by side.

TextNow
Keeping
Website enflick.com keeping.com
Pricing —
Paid Free trial Official pricing
Company — Startup from the United States · 1 - 9 employees · 2020
Listed in
Communication Group Chat & Notifications Instant Messaging Social & Communications +1
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8

About TextNow and Keeping

In their own words, as submitted to SaaSHub.

TextNow
Keeping

No description of TextNow yet.

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Features and specs

What each product offers, as listed by its team.

TextNow 4 features
Keeping 6 features
  • Free Communication
    TextNow offers free texting and calling services using a WiFi connection, which can significantly reduce communication costs for users without traditional cellular plans.
  • Versatile Platform
    They provide apps for both iOS and Android, as well as a web-based interface, giving users flexibility in how they send texts and make calls.
  • Voicemail and Number Porting
    TextNow includes features like voicemail and the ability to port an existing phone number, making the transition to their service more seamless.
  • Ad-Supported Free Version
    Users can opt for a free tier that is ad-supported, providing essential services without any cost.

Possible disadvantages

  • Advertisement Intrusion
    The free version comes with advertisements, which can be disruptive and diminish the user experience.
  • Caller ID Limitations
    The caller ID may not display correctly or may appear as 'Unknown' when calling, which could be problematic in professional or urgent situations.
  • Quality of Calls
    Call quality might not be consistent, especially when relying on a weaker or less stable WiFi connection.
  • Privacy Concerns
    As with many free services, there are concerns regarding user data privacy, since the service is ad-supported which may involve data sharing with third-party advertisers.
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice

Analysis

An editorial look at what each product does well and who it suits.

TextNow
Keeping

Overall verdict

  • Whether TextNow is good for you depends on your specific needs. It is generally well-regarded for those seeking budget-friendly telecommunications solutions. However, some users may experience issues related to customer service or occasional call quality, which can be significant depending on personal priorities.

Why this product is good

  • TextNow is a popular communication app offering free and low-cost phone services. It provides users with the ability to make calls, send texts, and access voicemail without a traditional cell phone plan. Many users appreciate its affordability, flexibility, and no-contract nature. Its additional features, such as Wi-Fi calling and compatibility with both iOS and Android devices, contribute to its appeal.

Recommended for

    TextNow is recommended for individuals looking for a cost-effective alternative to traditional cell phone plans, people who primarily use Wi-Fi for communication, and those who need a secondary phone number for privacy or business purposes.

No analysis of Keeping yet.

Videos

Walkthroughs and reviews on video.

TextNow 3 videos + Add
Keeping 2 videos + Add

TextNow Review

More videos

  • Review - TextNow Wireless Mini Review
  • Review - My TextNow Wireless Experience Update Early 2019- Is It Worth it?

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • Review - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
TextNow
Keeping
100% 100%
Communication
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Group Chat & Notifications
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing TextNow and Keeping.

How would you describe the primary audience of your product?

Keeping's answer:

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using TextNow and Keeping. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

TextNow no reviews yet
Keeping no reviews yet

We have no reviews of TextNow yet. Be the first one to post

Alternatives to TextNow and Keeping

When comparing TextNow and Keeping, you can also consider the following products.

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