Software Alternatives, Accelerators & Startups

TestComplete VS Intercom

Compare TestComplete VS Intercom and see what are their differences

TestComplete logo TestComplete

TestComplete Desktop, Web, and Mobile helps you create repeatable and accurate automated tests across multiple devices, platforms, and environments easily and quickly.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • TestComplete Landing page
    Landing page //
    2023-09-20
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

TestComplete videos

TestComplete: The Easiest-to-Use Automated UI Testing Tool

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to TestComplete and Intercom)
Automated Testing
100 100%
0% 0
Customer Support
0 0%
100% 100
Website Testing
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TestComplete and Intercom

TestComplete Reviews

Best Automation Testing Tools (Free and Paid) | July 2022
TestComplete is a commercial testing tool and it allows you to create reusable tests for all web applications including modern JavaScript frameworks like React and Angular on 2050+ browser and platform configurations.
Top 10 Best Selenium Alternatives You Should Try
TestComplete is an influential and tough automated tool for testing mobile, desktop and web applications. It can be integrated with open source tools like Selenium, Jenkins etc. TestComplete supports few name mapping functions and GUI features that are not available with Selenium.
Top 6 Complete Automation Testing Solutions
TestComplete is an automation testing tool developed by SmartBear and used for web, mobile and desktop applications. The main feature of this tool is the object recognition engine that can detect dynamic elements from a UI.
Source: dzone.com
Top 20 Best Automation Testing Tools in 2019 (Comprehensive List)
TestComplete is the top automation testing tool for desktop, mobile and web applications. With TestComplete, you can build and run functional UI tests via robust record & replay capabilities or by scripting in your favorite languages, including Python, JavaScript, VBScript and more.
Top 20 Best Automation Testing Tools in 2018 (Comprehensive List)
TestComplete is the top automation testing tool for desktop, mobile and web applications. With TestComplete, you can build and run functional UI tests via robust record & replay capabilities or by scripting in your favorite languages, including Python, JavaScript, VBScript and more.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than TestComplete. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TestComplete mentions (2)

  • How to create step recording program like testcomplete?
    I've been working with Selenium and Python for the past two years and I can say I've good enough experience with them about now. One thing that has always bothered me is how much manual work I have to do in order to implement the steps I need my program to make. So I've been thinking of making my own "step recorder", something in the vein of TestComplete. I've been using PyAutoGui too and the thought of crossing... Source: over 1 year ago
  • Looking for OS automation software
    SmartBear TestComplete and Ranorex both offer 30-day free trials to try them out. Their suites make it easy to automate desktop apps, but licensing is expensive. Part of what you pay for is being able to write "codeless" tests by recording your mouse and keyboard activity and validating whatever you want on the app. Source: over 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing TestComplete and Intercom, you can also consider the following products

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Selenium - Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily, it is for automating web applications for testing purposes, but is certainly not limited to just that.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ranorex Studio - Accelerate testing with Ranorex Studio, the all-in-one tool for test automation. For desktop, web, or mobile app testing, with easy codeless automation tools, a full IDE, robust object recognition, flexible reporting and built-in Selenium WebDriver.

Drift - A messaging app that helps you grow your business.