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tawk.to VS Timerfly

Compare tawk.to VS Timerfly and see what are their differences

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Rating
0 reviews
Alternatives Is it good?
Timerfly

Timerfly records attendance, late marks, apps and websites from your team's computers, so you know who's working without chasing anyone. 14-day free trial.

Rating
0 reviews
Pricing
Paid Free trial $2.49 / Monthly (Starter, per user, billed yearly)
Alternatives Is it good?
Sugarbug
Connect your tools into a living knowledge graph. Sugarbug captures every signal to deliver compounding insights and unified context. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to seems to be more popular. It has been mentioned 47 times since March 2021.

social mentions
47 vs 0
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 17

Base details

Website, pricing, platforms and company facts side by side.

tawk.to
Timerfly
Website tawk.to timerfly.com
Pricing —
Paid Free trial $2.49 / Monthly (Starter, per user, billed yearly) Official pricing
Platforms —
Windows Mac Web
Company Startup from the United States —
Listed in
Customer Support Customer Service Help Desk Live Chat +1
Workforce Management Employee Management Team Management Employee Monitoring Time & Attendance Time Tracking Productivity +4

About tawk.to and Timerfly

In their own words, as submitted to SaaSHub.

tawk.to
Timerfly

No description of tawk.to yet.

Timerfly shows you who's working, and on what, without chasing anyone. Install the small Timerfly app on your team's Windows or Mac computers. From then on, Timerfly records arrival and leaving time, hours at work, and which apps and websites were used, and sorts that time into productive,...

Read more about Timerfly

Features and specs

What each product offers, as listed by its team.

tawk.to 6 features
Timerfly 12 features
  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.
  • Automatic time tracking
    Desktop app for Windows and Mac records arrival, leaving and hours at work
  • Live team dashboard
    See who's working, idle, on a break or absent, on one page
  • Attendance tracking
    Late, left early and absent marked against each person's schedule, with grace minutes
  • Shift scheduling
    Weekly shifts, including night shifts that run past midnight
  • Leave and holidays
    Leave calendar with manager approval, company holidays and offline time
  • App and website tracking
    Productive, neutral and unproductive time, using rules you control
  • Optional screenshots
    Optional, can be blurred per company, department or person. No keystroke logging or screen recording
  • Alerts
    Email, Slack or Telegram when someone is late, idle too long or over the unproductive limit
  • Reports and Excel export
    Daily and weekly report emails, Excel export, monthly payroll attendance Excel
  • Projects and task timers
    Projects, tasks and timers, with read-only report links for clients
  • API and webhooks
    Public API and signed webhooks; works with Zapier, Make and n8n (Business)
  • Two-step sign-in
    Two-step sign-in (2FA); sign-in only from office IP addresses on Business

Analysis

An editorial look at what each product does well and who it suits.

tawk.to
Timerfly

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

No analysis of Timerfly yet.

Videos

Walkthroughs and reviews on video.

tawk.to 3 videos + Add
Timerfly 0 videos + Add

Tawk.to review — unbelievably rich live chat software for free

More videos

  • - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • - Complete Tawk.to Live Chat Product Review Video

No Timerfly videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
tawk.to
Timerfly
100% 100%
Customer Support
0% 0%
0% 0%
Team Management
100% 100%
100% 100%
Live Chat
0% 0%
0% 0%
Productivity
100% 100%

Questions & Answers

As answered by people managing tawk.to and Timerfly.

What makes your product unique?

Timerfly's answer:

Timerfly puts automatic attendance and productivity tracking in one small desktop app, priced for India (from ₹159 per person a month, billed yearly).

  • Late, left early and absent are marked automatically against each person's own schedule, including night shifts that run past midnight
  • Apps and websites are sorted into productive, neutral and unproductive using rules you control
  • Respectful by design: everyone sees their own day, screenshots are optional and can be blurred, and there's private time for personal use. No keystroke logging or screen recording
  • Alerts by email, Slack or Telegram within a minute

Why should a person choose your product over its competitors?

Timerfly's answer:

  • Attendance and productivity in one tool: attendance needs no register, and late marks, hours and app usage come from the same app
  • Leave, holidays and offline work (meetings, field visits) on one calendar with manager approval
  • Daily and weekly report emails, Excel export and a monthly payroll attendance Excel (Pro)
  • Public API and signed webhooks for Zapier, Make and n8n (Business)
  • Low per-user pricing, and a 14-day free trial with every feature, no card needed

How would you describe the primary audience of your product?

Timerfly's answer:

Small and mid-size companies of 5–200 people whose team works on Windows or Mac computers: IT services, BPO and support centres, CA and accounting firms, agencies and back-office teams. Owners and managers use it to see attendance and work without chasing anyone; each employee sees their own day.

User comments

Share your experience with using tawk.to and Timerfly. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

tawk.to no reviews yet
Timerfly no reviews yet

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We have no reviews of Timerfly yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

tawk.to 47 mentions
Timerfly 0 mentions
  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: over 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

View more

Tracking Timerfly since Oct 2026.

Alternatives to tawk.to and Timerfly

When comparing tawk.to and Timerfly, you can also consider the following products.

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