Software Alternatives & Startups

tawk.to VS Method

Compare tawk.to VS Method and see what are their differences

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Rating
0 reviews
Method

Be organized. Stay on top of what each customer needs so nothing gets missed.

Rating
0 reviews
Pricing
Free trial $25 / Monthly (per user)
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to seems to be more popular. It has been mentioned 47 times since March 2021.

social mentions
47 vs 0
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 60

Base details

Website, pricing, platforms and company facts side by side.

tawk.to
Method
Website tawk.to method.me
Pricing —
Free trial $25 / Monthly (per user) Official pricing
Company Startup from the United States —
Listed in

About tawk.to and Method

In their own words, as submitted to SaaSHub.

tawk.to
Method

No description of tawk.to yet.

We're the #1 rated CRM for QuickBooks users! Our powerful, two-way QuickBooks sync makes sure you always have the data you need to succeed. Plus, our 100% customizable platform means you can get the perfect CRM for your unique business needs.

Read more about Method

Features and specs

What each product offers, as listed by its team.

tawk.to 6 features
Method 4 features
  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.
  • Integrations
    QuickBooks
  • Integrations
    Gmail, MailChimp, Google Calendar
  • CRM
    Lead management, sales pipeline, self-serve customer portals
  • Integartions
    Zapier

Analysis

An editorial look at what each product does well and who it suits.

tawk.to
Method

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

No analysis of Method yet.

Videos

Walkthroughs and reviews on video.

tawk.to 3 videos + Add
Method 1 video + Add

Tawk.to review — unbelievably rich live chat software for free

More videos

  • - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • - Complete Tawk.to Live Chat Product Review Video

Welcome to Method:CRM, the #1 Rated CRM for QuickBooks

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
tawk.to
Method
100% 100%
0% 0%
0% 0%
CRM
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using tawk.to and Method. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

tawk.to no reviews yet
Method no reviews yet

View more

We have no reviews of Method yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

tawk.to 47 mentions
Method 0 mentions
  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: over 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

View more

Tracking Method since Mar 2021.

Alternatives to tawk.to and Method

When comparing tawk.to and Method, you can also consider the following products.

  • Intercom

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Compare Intercom to tawk.to or Method:

  • Contactually

    Contactually is a web-based CRM tool that will help maximize your network ROI, get more referrals & gain more repeat business. Start your free trial today!

    Compare Contactually to tawk.to or Method:

  • Tidio

    Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

    Compare Tidio to tawk.to or Method:

  • Keap

    Grow Sales. Save Time. Get Organized.

    Compare Keap to tawk.to or Method:

  • Crisp Chat

    Multi-channel customer support software

    Compare Crisp Chat to tawk.to or Method:

  • ZenOne

    ZenOne helps dental practices cut supply costs and save time with powerful inventory management and ordering software. Start your free trial today — and simplify how your team orders.

    Compare ZenOne to tawk.to or Method: